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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

December 21, 2020

I received nothing but friendly and courteous service from the VW team. I would highly recommend and will be back for future services. Thank You More

by BRCOCKROFT93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review and recommendation!

December 20, 2020

I lost the key for my anti theft lug nuts. Called Boucher, they said come in and we’ll replace them and give you a new key. Got it done in less than 30 min without having to schedule an appointment. More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had a positive experience with us - it was our pleasure!

December 19, 2020

My experience working with Boucher Volkswagen was a breeze. Working with Jimmy made the car buying quick and simple. He took the time to answer all of my questions and get me the Tiguan I wanted. I de More

by Brooke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Lemke
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the recommendation, Brooke! We are thrilled you are loving your new VW Tiguan!

December 17, 2020

As a returning customer to Boucher Volkswagen, I wasn't surprised with the excellent customer service we got from Anthony. He went above and beyond to show us numerous models and all their features. We end More

by CDEMOLAS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
Jan 07, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review and recommendation!

December 16, 2020

Friendly service, fair prices, and solid work done on my vehicle. Will be back for regular scheduled maintenance or any other issues with my jeep that are sure to come. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome review!

December 16, 2020

Service personnel are a dream. Very efficient. Cashier just okay. When i asked price of an item; no effort to help me. Her answer ‘no’ More

by KAMOONEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the review. Please feel free to reach out to us at 414-525-1100 if you would like to discuss this situation further.

December 15, 2020

Got right in, and the service that was to be preformed was explained. The waiting room was clean and well stocked. The car was ready at the estimated time. More

by GHIWAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled you had a clean and comfortable visit with us here at Boucher!

December 12, 2020

I appreciate Jason’s prompt and courteous efforts to service my vehicle and get me back on the road. Thank you for bailing me out. More

by M.ZIINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the 5-star review!

December 09, 2020

Purchased my second vehicle from Boucher VW, it was a fast, easy and painless event. Relaxing atmosphere, no pressure tactics, everyone was very friendly during my visit. Digital documentation signing More

by BMLEE007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Streff, Sean Christofferson
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had an easy and enjoyable buying experience!

December 07, 2020

This dealership is so quick and efficient with getting your car in and out in a timely fashion. I had a headlight bulb go out after they fixed my DRLs and Brian told us to come right back and they fixed i More

by CHRISTINE.COGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Dec 16, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing, Christine!

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