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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
December 29, 2020
Boucher VW service department goes above and beyond with trying to accommodate your needs. Always helpful and informative with a smile. Thank you Boucher for a great department. trying to accommodate your needs. Always helpful and informative with a smile. Thank you Boucher for a great department. More
by KATHJSV
Verified Customer
December 29, 2020
Super happy with the Boucher dealership. Mike Streff was awesome the whole way though the process. He picked me up at the airport and had my car ready for me waiting ( I Bought it online and flew from out awesome the whole way though the process. He picked me up at the airport and had my car ready for me waiting ( I Bought it online and flew from out of state to WI). Andrew was the back office money guy who had everything organized and dealt with a quick follow up issue regarding a paperwork typo. It was great. More
by charliebeyer
Employees Worked With
Mike Streff
December 28, 2020
Fantastic Service and employees. Thoroughly enjoyed purchasing my first car from them. Boucher was extremely helpful and made me feel like purchasing the car was their priority as well. purchasing my first car from them. Boucher was extremely helpful and made me feel like purchasing the car was their priority as well. More
by JAKEK1303
Employees Worked With
Mike Streff
December 27, 2020
Boucher offers amazing service. All the staff that I have had contact with over the years have always has been friendly, helpful and honest. My parents have purchased VW’s from Boucher, as well as my sibling had contact with over the years have always has been friendly, helpful and honest. My parents have purchased VW’s from Boucher, as well as my sibling; and they love their service as well. More
by thankgoodnessyoufoundme
December 23, 2020
The service at Boucher VW was Very polite and cheerful. We highly recommend the dealership for the best car and customer care. Thank you all! We highly recommend the dealership for the best car and customer care. Thank you all! More
by HAROLDLIBSTER
December 22, 2020
Like always my experience there was a good one. The facility is always clean and neat. The staff is friendly and always explains what was found and what was done. facility is always clean and neat. The staff is friendly and always explains what was found and what was done. More
by GLSARGENT
Employees Worked With
December 22, 2020
The dealership was clean and attractively represented cars. My sales person was friendly, fair, and above board (no sales gimmicks or pressure tactics). My sales person also answered all of my questio cars. My sales person was friendly, fair, and above board (no sales gimmicks or pressure tactics). My sales person also answered all of my questions before, during, and after the sale and thoroughly went through the operations of the car. More
by Mark
December 22, 2020
Great service! I was very pleased with everyone at Boucher. While waiting I was able to test drive a new VW. Loved their no pressure approach. I will be purchasing a new VW from Boucher. Boucher. While waiting I was able to test drive a new VW. Loved their no pressure approach. I will be purchasing a new VW from Boucher. More
by VW
Employees Worked With
Other Employees :
Mike Streff , Mike Streff, Brian Piper
December 22, 2020
David in service is excellent. I also have other makes of cars. The service department at Boucher VW is far superior to my Lincoln dealer and other dealerships that I have dealt with. The work area is s of cars. The service department at Boucher VW is far superior to my Lincoln dealer and other dealerships that I have dealt with. The work area is spotless and what customer lounge is very nice. Keep up the good work. More
by MICHAELKREMSKI
Employees Worked With
Other Employees :
Brian Piper
December 21, 2020
I bought ;my Tiguan and first SUV from Tony in 2014 and always felt comfortable and well taken care during my ownership with the VW so decided to pursue looking for a used Audi through Tony and Boucher VW always felt comfortable and well taken care during my ownership with the VW so decided to pursue looking for a used Audi through Tony and Boucher VW. It took a while but found my Q5 and am receiving the same outstanding customer and technical service. There have been a few minor issues /questions after the purchase and Tony and Brian have been great in researching and solving my concerns. Will definitely continue to recommend Boucher to my friends and family. I could have easily gone to Audi International or Audi North Shore but decided to stick with Boucher VW because of the service I had received during my ownership with my Tiguan. More
by SUN3267
Employees Worked With
Other Employees :
Brian Jewett was great in helping me secure and understand the details of my loan. , Anthony McBain, Brian Piper
