Boucher Volkswagen Marketplace of Franklin

I had been working with another Boucher VW dealership and found the color I wanted in Franklin. A leisurely test drive and traction workout (in a safe area) sealed the deal even though the vehicle had a few found the color I wanted in Franklin. A leisurely test drive and traction workout (in a safe area) sealed the deal even though the vehicle had a few options that weren't on my list. Luis was a pleasure to work with, when I stated the way I prefer to discuss numbers (totals, not payments) he easily discussed totals without a mention of payments. The price and fees were in line with information I was able to find online. More

I would recommend working with Sam Wiroll. He was very thorough, honest, and respectful throughout the buying process. He made the overall experience very enjoyable. thorough, honest, and respectful throughout the buying process. He made the overall experience very enjoyable. More

Friendly staff. Answered questions unrelated to service call, for working computer. Did not make me feel rushed. Extremely pleased with the service. Plus washed my vehicle. call, for working computer. Did not make me feel rushed. Extremely pleased with the service. Plus washed my vehicle. More

If you are looking to buy a car from Boucher Franklin I would highly recommend Luis Veguilla. He was fantastic work with and is like no other car salesmen I have worked with before. Throughout the entire c would highly recommend Luis Veguilla. He was fantastic work with and is like no other car salesmen I have worked with before. Throughout the entire car buying process he took a genuine interest in what I was looking for, and was very personable and easy to communicate with. Luis was also respectful, knowledgeable, and able to address any/all of my questions. Overall, I had a great experience working with Luis and felt he displayed above and beyond customer service. More

Jamal Jackson and Sean Christofferson have always been a pleasure working with. This is my second vehicle purchasing from Boucher and working with them. They are very personable people and make the purchasi pleasure working with. This is my second vehicle purchasing from Boucher and working with them. They are very personable people and make the purchasing process painless. Great deals! More

Haven't had a question or problem with my new 2021 Cross Sport, but one of the reasons I choose them was they were very competitive with the pricing and Boucher's service department did a very good job serv Sport, but one of the reasons I choose them was they were very competitive with the pricing and Boucher's service department did a very good job servicing my 2012 Passat I bought else where. Jim & Laurie More

We've always had good experiences with our purchases and leases through Boucher Volkswagen and this experience was just as much a pleasure as the previous ones. leases through Boucher Volkswagen and this experience was just as much a pleasure as the previous ones. More

Efficient and great customer service ..................... I I I I I I I I I I I I I I I I I I I I i ..................... I I I I I I I I I I I I I I I I I I I I i More

I’d rate negative if allowable. This guy is a manager and has absolutely zero people skills. His dealerships service department damaged my vehicle through their own negligence and never an apology given. Act has absolutely zero people skills. His dealerships service department damaged my vehicle through their own negligence and never an apology given. Actually quite the opposite, arrogant attitude and trying to intimidate a customer, as well as escalating a situation that was entirely their fault. Also, he ignored the fact that the service manager pushed a customer. More

The service department has always exceeded my expectations. I recently purchased a new car. My salesman was fair and decent. I felt disrespected by the sales manager. expectations. I recently purchased a new car. My salesman was fair and decent. I felt disrespected by the sales manager. More