Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,210 reviews
February 16, 2021
Very good buying experience. I made an appointment to test drive a car and was so pleased with the car, I ended up buying it. Nick the salesman knew his stuff and the whole process with a trade-in and fi test drive a car and was so pleased with the car, I ended up buying it. Nick the salesman knew his stuff and the whole process with a trade-in and financing only took about two hours. I hope their service department is as good as the sales staff. More
by SCOTT
Verified CustomerEmployees Worked With
February 15, 2021
I enjoy the customer service at this service center. I was incredibly disappointed in the lack of proper mask wearing in the service and sales departments. Many employees wearing incorrect face coverings was incredibly disappointed in the lack of proper mask wearing in the service and sales departments. Many employees wearing incorrect face coverings or having a proper mask not covering mouth or nose. I work in healthcare and this PPE is valuable, I would hope people would do the right thing. More
by HOPE.KELLING
Employees Worked With
February 15, 2021
We worked with Tony and could not recommend him enough. He was fair and imformafive. He didn’t try to sell us on things we didn’t need. He was fair and imformafive. He didn’t try to sell us on things we didn’t need. More
by CPEG
Employees Worked With
Anthony McBain, Sean Christofferson
February 15, 2021
Great experience great people and great customer service. The team here always surpasses expectations. Very customer oriented and prices are always more than fair! Thank you! The team here always surpasses expectations. Very customer oriented and prices are always more than fair! Thank you! More
by SBLAGOJEVIC
February 14, 2021
Sam Wiroll was an excellent salesman who was upfront and honest with me. He gave me all the info I asked for and made sure to ask plenty of questions along the way. I sincerely appreciate Sam's willingness honest with me. He gave me all the info I asked for and made sure to ask plenty of questions along the way. I sincerely appreciate Sam's willingness to always be available and go the extra mile for me. Phillip Bergman did a great job of ensuring I got the best offer and went through all the paperwork with me making sure I understood everything I was signing. 100% recommend and will return in the future! More
by Abe Suleiman
February 13, 2021
Great service as per usual! Job was completed on time and at the price quoted. Also got my vehicle in on short notice. I highly recommend! and at the price quoted. Also got my vehicle in on short notice. I highly recommend! More
by BPKORBEL
February 10, 2021
Jason and the team are a god send. Jason is extremely patient professional and customer service oriented. I’ve been taking my cars here for a decade and can’t wait to get my new atlas serviced here knowi patient professional and customer service oriented. I’ve been taking my cars here for a decade and can’t wait to get my new atlas serviced here knowing it is in good hands! More
by SBLAGOJEVIC
February 10, 2021
Good folks! Not overly pushy, respectful of my time and needs, and selling a quality product. Michael was very nice and has continued to make sure I have everything I need, both before I left the dealershi needs, and selling a quality product. Michael was very nice and has continued to make sure I have everything I need, both before I left the dealership with the car and after. Plus, the deal was great. Overall, a very positive experience! More
by A.J. Magoon
February 10, 2021
The sales staff and service department staff are absolutely excellent! They make the buying process so much easier! Staff is friendly, helpful, and treats as if they have known you for years. I have absolutely excellent! They make the buying process so much easier! Staff is friendly, helpful, and treats as if they have known you for years. I have never had a bad experience. More
by MOELLIS0399
Employees Worked With
Other Employees :
Sean Christofferson
February 08, 2021
The buying process was easy. They did not play games with my trade in value, and offer the top among the area. And I got a good deal on the brand new Tiguan SELP R-line. Definitely recommend this deal with my trade in value, and offer the top among the area. And I got a good deal on the brand new Tiguan SELP R-line. Definitely recommend this dealer if you buy VW in greater Chicagoland. Never buy from Chicago! More
by ARCMPOWER
Employees Worked With
