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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
February 25, 2021
Friendly staff. Answered questions unrelated to service call, for working computer. Did not make me feel rushed. Extremely pleased with the service. Plus washed my vehicle. call, for working computer. Did not make me feel rushed. Extremely pleased with the service. Plus washed my vehicle. More
by LISA4BEARS
Verified Customer
February 24, 2021
Jamal Jackson and Sean Christofferson have always been a pleasure working with. This is my second vehicle purchasing from Boucher and working with them. They are very personable people and make the purchasi pleasure working with. This is my second vehicle purchasing from Boucher and working with them. They are very personable people and make the purchasing process painless. Great deals! More
by fitzgeraldm23
Employees Worked With
Jamal Jackson, Sean Christofferson
February 24, 2021
Haven't had a question or problem with my new 2021 Cross Sport, but one of the reasons I choose them was they were very competitive with the pricing and Boucher's service department did a very good job serv Sport, but one of the reasons I choose them was they were very competitive with the pricing and Boucher's service department did a very good job servicing my 2012 Passat I bought else where. Jim & Laurie More
by CDCCRUM
February 23, 2021
Efficient and great customer service ..................... I I I I I I I I I I I I I I I I I I I I i ..................... I I I I I I I I I I I I I I I I I I I I i More
by JMWK416
February 23, 2021
We've always had good experiences with our purchases and leases through Boucher Volkswagen and this experience was just as much a pleasure as the previous ones. leases through Boucher Volkswagen and this experience was just as much a pleasure as the previous ones. More
by Tony P
Employees Worked With
February 19, 2021
I’d rate negative if allowable. This guy is a manager and has absolutely zero people skills. His dealerships service department damaged my vehicle through their own negligence and never an apology given. Act has absolutely zero people skills. His dealerships service department damaged my vehicle through their own negligence and never an apology given. Actually quite the opposite, arrogant attitude and trying to intimidate a customer, as well as escalating a situation that was entirely their fault. Also, he ignored the fact that the service manager pushed a customer. More
by Hd1
February 18, 2021
The service department has always exceeded my expectations. I recently purchased a new car. My salesman was fair and decent. I felt disrespected by the sales manager. expectations. I recently purchased a new car. My salesman was fair and decent. I felt disrespected by the sales manager. More
by SOLSEN2
February 17, 2021
Sam, Is a very pleasant and knowledgeable salesperson Sam, Is a very pleasant and knowledgeable salesperson who is excellent at building a rapport with the client. He made the experience extremely non Sam, Is a very pleasant and knowledgeable salesperson who is excellent at building a rapport with the client. He made the experience extremely non stressful. More
by Teamnixon
Employees Worked With
Samuel Wiroll
February 17, 2021
Excellent, have bought/leased 7 cars over the last 20 years for my wife & myself and my kids & there is no doubt in my mind the next time I need another VW the only place I will get it from is Boucher in years for my wife & myself and my kids & there is no doubt in my mind the next time I need another VW the only place I will get it from is Boucher in Franklin. More
by Green786
