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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

March 12, 2021

In the last 45 years, this is the best service department we have been to! They are very knowledgeable and friendly. The waiting area for the service department is comfortable and clean. Great snacks too! More

by ZIAREK’S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the continued loyalty!

March 11, 2021

I love the express service! I had the tires rotated and a oil change in under a hour with no appointment! Friendly staff, great service and very clean dealership! More

by ZIAREK’S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

This review made our day! Thank you for sharing and we really appreciate you!

March 10, 2021

Great service, scheduled timing worked perfectly and very friendly service staff! No available rental cars but shuttle service was available to drop me off and pick up!!! More

by MMINTEVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle guy, very friendly, Brian Piper
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing!

March 10, 2021

Both my salesman and the finance guy were incredible. Both were truly engaged in making my experience great. Best buying experience ever. Even saved some money! More

by CGLUCKY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jewett, Anthony McBain, Sean Christofferson
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled you enjoyed your experience with us!

March 08, 2021

I cannot give enough praises to Boucher VW. This is my third lease with them and they make the entire process easy and stress free. Tony McBain has always been honest and upfront with me - I trust him and More

by KADKINSONCONNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain, Sean Christofferson
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your loyalty!

March 08, 2021

I had an excellent experience, it was my first time buying a vehicle online and Tony Mcbain was a huge help from beginning to end. Everything went smoothly, he sent me all needed paperwork and since I More

by YG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher! We are glad Tony provided you with an easy and efficient buying experience all the way in California!

March 08, 2021

I had a very positive experience with Mike Streff of Boucher. He followed through on several matters during the sale. The dealership priced the car competitively. I would do business with Boucher again. More

by CSM3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear you enjoyed your buying experience with Mike! We hope to see you again in the future and thank you for choosing Boucher!

March 07, 2021

My wife and I had an excellent experience with Boucher of Franklin. Justin Zantow was very knowledgeable and helped us pick the right Atlas for our family. I will recommend Justin to my friends and we were More

by Nick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your experience, Nick!

March 06, 2021

Luis was terrific. We were clear about communication, and timeline. It made the process easy and transparent. He has been available and helpful post purchase as well. More

by carniby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear you enjoyed your experience with Luis!

March 05, 2021

The customer service is sucks specially your sales person What other word I should put in I don’t want to west my time on More

by E29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamal Jackson, Sean Christofferson
Mar 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

E29 - we are very sorry to hear you did not enjoy your experience with us here at Boucher. Unfortunately, we are unable to find your name in our system to contact you directly to discuss this further. Please reach out to our General Manager, Pat Easterlin, at 414-525-1100.

Mar 11, 2021 -

E29 responded

You’re not going to do anything for me so why i should need to waste my time and really you cannot find me in your system wow how I get the review then

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