Boucher Volkswagen Marketplace of Franklin

I had to co sign for my daughter, the people you had were great but we had to wait at least two hours to sign paperwork be cause they only had one person doing paper work. I have a Honda Pilot and it only t great but we had to wait at least two hours to sign paperwork be cause they only had one person doing paper work. I have a Honda Pilot and it only took 15 minutes at the most for our paperwork and no wait at Sloshmen in West Allis. I had plans that night but because of the slow service it wrecked my night with my wife. I was very unhappy. Art Doll More

The service writer is great, he knows me by name and is always very professional and efficient. Service is top notch and fairly price and done on time. always very professional and efficient. Service is top notch and fairly price and done on time. More

Service center was excellent! I truly appreciate the no appointment for minor repairs. The technician is always nice and helpful. The work was completed in a timely manner appointment for minor repairs. The technician is always nice and helpful. The work was completed in a timely manner More

Always great service. Jason in the service dept. is great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C More

I worked with John Huey, a salesman there who is not listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make an appointment quickly. John had the car ready we were looking for and we all went for a test drive. John was very friendly and relatable. Everything was a smooth process. We had gone back and forth with some negotiations, but John was very straight forward and honest with out being pushy and did the best he could to work with us on price. Highly recommend working with John if you are looking to buy a car here. I doubt you'll find someone who is as laid back as John. Secondly working with Paul for some extra services and finalizing the process. Another staff member, extremely friendly and very detailed with the services he had to offer us, crunched numbers several time to see what the final monthly payment was, and best of all, was not trying to force any of the services on us and even gave us some good deals that were tough to pass on. Highly recommend VW Boucher. More

This was the best car buying experience we have ever had- absolutely due to the exceptional service that Tony McBain gave to us! He is by far the most knowledgeable and patient car sales person we have ever absolutely due to the exceptional service that Tony McBain gave to us! He is by far the most knowledgeable and patient car sales person we have ever encountered!!! We are an older couple who required a substantial amount of training on all the features of our new Atlas, and Tony took a great deal of time making sure we were comfortable with all the technology. We would recommend your dealership solely because of Tony!!! More

They always finish working on my car in the time frame they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. More

Quick and great service kept me informed with everything in a timely manner. Coming from someone who works in the industry was really happy with my service in a timely manner. Coming from someone who works in the industry was really happy with my service More

Service rep was very friendly. Car check in was quick and the wait las not long. Car was clean when complete and they washed for me. and the wait las not long. Car was clean when complete and they washed for me. More

You are always willing to accommodate me in my appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! More