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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
May 05, 2021
This is our fourth car that we bought from Jamal. He is great to work with, very helpful, patient, and knowledgeable! Definitely would recommend him to anyone looking. great to work with, very helpful, patient, and knowledgeable! Definitely would recommend him to anyone looking. More
by hhum11
Employees Worked With
Jamal Jackson
May 05, 2021
From the process of setting up a test drive up to the final sale, Boucher was wonderful. Michael answered all my questions promptly, and included other staff if needed. I never felt pressured and felt my final sale, Boucher was wonderful. Michael answered all my questions promptly, and included other staff if needed. I never felt pressured and felt my needs were being heard out. I'd recommend working with Boucher any time! More
by andersonam
May 04, 2021
Always love brining my Golf R to Boucher. They treat me well and treat my car well. Technicians are among the best. Service waiting room accommodations are great too. well and treat my car well. Technicians are among the best. Service waiting room accommodations are great too. More
by TIMDREWS
Verified CustomerApril 30, 2021
Had my appointment set for 800 am, pulled in a few minutes prior and was immediately greeted and helped. The turn around time was outstanding and the quality of work performed was above and beyond. T minutes prior and was immediately greeted and helped. The turn around time was outstanding and the quality of work performed was above and beyond. THANK YOU Boucher VW Staff More
by Iron883
Employees Worked With
April 29, 2021
This is my second vehicle from this dealership. The process was easy and both Justin and Tyler were helpful and knowledgeable. Trading in my vehicle was easy and I wasn’t pressured into buying any ex process was easy and both Justin and Tyler were helpful and knowledgeable. Trading in my vehicle was easy and I wasn’t pressured into buying any extras for my vehicle More
by SJI
April 29, 2021
Great service. Got an appointment right away for a recall issue. Repaired right away and was washed before pick up. Starbucks coffee in wait area. The only improvement I would make would be to have recall issue. Repaired right away and was washed before pick up. Starbucks coffee in wait area. The only improvement I would make would be to have popcorn in the service wait area. Probably closed due to covid. More
by CDAPPLE
Employees Worked With
April 27, 2021
Prompt and friendly ...... zzzzzz zzz xxxxx zzzz zzzz zzzzz zzz zzzz zzzzz zzzzz z zz zzzzz zzzz zzzz really 25 words to accept a survey? zzzzz zzz zzzz zzzzz zzzzz z zz zzzzz zzzz zzzz really 25 words to accept a survey? More
by KILKENNYH
Employees Worked With
April 27, 2021
Joe and all the staff I interacted with were very helpful and friendly, I had a great experience buying a new car here. Highly recommend and friendly, I had a great experience buying a new car here. Highly recommend More
by Nathan g
Employees Worked With
April 26, 2021
Oil change and car detail done very well, as usual employees very courteous, friendly. Gentlemen who provided car service also very nice.Will continue being a repeat customer. employees very courteous, friendly. Gentlemen who provided car service also very nice.Will continue being a repeat customer. More
by PJN197610
