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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
May 17, 2021
Always great service. Jason in the service dept. is great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C More
by ALEXCURBELO2015
Verified CustomerEmployees Worked With
May 17, 2021
I worked with John Huey, a salesman there who is not listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make an appointment quickly. John had the car ready we were looking for and we all went for a test drive. John was very friendly and relatable. Everything was a smooth process. We had gone back and forth with some negotiations, but John was very straight forward and honest with out being pushy and did the best he could to work with us on price. Highly recommend working with John if you are looking to buy a car here. I doubt you'll find someone who is as laid back as John. Secondly working with Paul for some extra services and finalizing the process. Another staff member, extremely friendly and very detailed with the services he had to offer us, crunched numbers several time to see what the final monthly payment was, and best of all, was not trying to force any of the services on us and even gave us some good deals that were tough to pass on. Highly recommend VW Boucher. More
by samrozey30
Employees Worked With
John Huey, Paul something
May 16, 2021
This was the best car buying experience we have ever had- absolutely due to the exceptional service that Tony McBain gave to us! He is by far the most knowledgeable and patient car sales person we have ever absolutely due to the exceptional service that Tony McBain gave to us! He is by far the most knowledgeable and patient car sales person we have ever encountered!!! We are an older couple who required a substantial amount of training on all the features of our new Atlas, and Tony took a great deal of time making sure we were comfortable with all the technology. We would recommend your dealership solely because of Tony!!! More
by JR6100
May 12, 2021
They always finish working on my car in the time frame they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. More
by KMACIOLEK1959
Employees Worked With
May 12, 2021
Quick and great service kept me informed with everything in a timely manner. Coming from someone who works in the industry was really happy with my service in a timely manner. Coming from someone who works in the industry was really happy with my service More
by JARRED1_4
Employees Worked With
A woman!
May 12, 2021
Service rep was very friendly. Car check in was quick and the wait las not long. Car was clean when complete and they washed for me. and the wait las not long. Car was clean when complete and they washed for me. More
by tspivey66
Employees Worked With
May 11, 2021
You are always willing to accommodate me in my appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! appointments and very friendly. I am thinking I will be a Volkswagen girl for life, thanks to you! More
by maryzirzow
Employees Worked With
May 11, 2021
Just purchased my new car after months of looking and Luis made it so easy. I couldn't be happier with him and my car! Luis made it so easy. I couldn't be happier with him and my car! More
by aes17uwm
Employees Worked With
May 07, 2021
Just purchased a new Volkswagen Tiquan from Boucher (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain the features and advantages, etc., all in a low-pressure manner. When it came time to make the deal we were offered a very fair amount for our SUV (better then CarMax) along with an additional discount. Financing options were also great. On delivery day Joe took plenty of time to make sure we understood all the nuances of what the Tiquan could offer, how to operate the compterized displays and more. We bought an extended service contract, so hopefully I'll be stopping by for several years to come! More
by Dan Vnuk
May 06, 2021
I had my timing belt serviced on my 2015 Passat TDI. Franklin Boucher Volkswagen earned my business. Jason, the service manager was the best !! Thanks Franklin Boucher Volkswagen earned my business. Jason, the service manager was the best !! Thanks More
by montymuseitef
Employees Worked With
