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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

June 02, 2021

It was amazing! We found the car we wanted right before they closed but they stayed open to start the paperwork and the process. Everyone we met there is so helpful and awesome! I would definitely recomme More

by LTHOMPSON2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll
May 30, 2021

Good work and good communication when a part had to be ordered. Helped me with a free rental when the repair took longer than expected. More

by TOADMAN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Nick Imig was GREAT!!!! He never pressured me into buying something more than what I wanted, he listened to everything that I questioned. I financed through their bank which normally I do under mine, but the More

by CraZ4Diamonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

I arrived for a 10am appointment that I waited for, was 1 hour and 50 minutes for an oil change and tire rotation. I requested a screw to be removed that was in the front tire, was told there was nothing in More

by Jtriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Zakszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

I recently leased a 2021 VW Jetta and could not be happier with my vehicle and the sales process. Everyone was exceptionally helpful and friendly. Thank you to the entire Boucher team, especially my s More

by jessicakoth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
May 26, 2021

Everyone was super friendly and very easy to work with! Explained everything very well for someone who knew basically nothing coming in! Would definitely come back in the future! More

by EFREIHEIT2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll
May 24, 2021

Very easy to work with. Received a loaner car till the part was received and worked very well with my time schedule for that week. More

by CINDFREDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the 5-star review! Our dealership values put customer satisfaction as a top priority and we are committed to our customers. Please do not hesitate to reach out with any future questions, We look forward to seeing you again in the future, and thank you for choosing Boucher!

May 23, 2021

After considering a variety of brands, including Audi and Mazda, I bought my first VW. Jimmy was most helpful. I am waiting for a few post-sale things to be taken care of. I trust Boucher will deliver. More

by Bev
Recommend Dealer
Yes
Employees Worked With
James Lemke
May 25, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your detailed review! We are thrilled to see Jimmy has been able to find the perfect VW for your needs. Please do not hesitate to reach out if you have any additional needs or questions. Thank you for choosing Boucher, we are grateful for your business!

May 23, 2021

We had a really great experience with this dealership. Nick is a great salesperson. They were very helpful and went above and beyond our expectations More

by LTLANGL15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

We are extremely grateful that you took the time to leave us a review. Our dealership values put customer satisfaction as a top priority and we are committed to our customers. Please do not hesitate to reach out with any future needs or questions. Thank you for choosing Boucher!

May 22, 2021

No appointment needed in the service department. Oil change and check over for 4000 mile trip out west. Know exactly car issues for next visit in 5000 miles More

by BGARVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for taking the time to leave us a review! We are thrilled to hear that your service appointment met your expectations. We are grateful for your business and look forward to seeing you again in the future! Safe travels!

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