Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,233 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,233 reviews
August 04, 2021
They are always kind and courteous. I am always eager to deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. More
by CINDYMADSON
Verified Customer
August 03, 2021
Looking for a car and dealing with our salesperson and the finance department was excellent. Very happy with the service and the new car. The car was nicely detailed and a full tank of gas provided. the finance department was excellent. Very happy with the service and the new car. The car was nicely detailed and a full tank of gas provided. More
by VUK1958
Employees Worked With
Tyler Davis, Sean Christofferson
August 03, 2021
Tony Mcbain is seriously the absolute best. Knowledgeable and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit o and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit of a hassle. We also had an appointment made for us for service by one of the service guys, we played phone tag for a while, never actually had a talk but all of the sudden we had an appt booked. Not an incredibly convenient one but we made it work. They take good care of your xar once it's there though More
by NSH
August 02, 2021
Jamal was very knowledgeable and friendly. He answered all my questions and made sure I was 100% happy with my choice before sending my paperwork to the finance department. Jamal made my leasing experien all my questions and made sure I was 100% happy with my choice before sending my paperwork to the finance department. Jamal made my leasing experience extremely pleasant. He was a pleasure to work with! More
by bmlrn
Employees Worked With
Jamal Jackson
August 01, 2021
Very helpful and accomodating staff. Good communication and prompt service time. Service is always pricy but they are similar to the competition so not much to do about that and prompt service time. Service is always pricy but they are similar to the competition so not much to do about that More
by BITTERKD2000
Employees Worked With
Emmanuel
July 30, 2021
John helped my dad and I lease my first car at Boucher Volkswagen in Franklin. He was a pleasure to work with and made the entire process run smoothly. I love my Tiguan! Volkswagen in Franklin. He was a pleasure to work with and made the entire process run smoothly. I love my Tiguan! More
by Lauren
Employees Worked With
July 29, 2021
Jamal was awesome! He explained everything! Excellent salesman! He went over and beyond to find the vehicle I was looking for! EXCELLENT CUSTOMER SERVICE! I would definitely recommend him! salesman! He went over and beyond to find the vehicle I was looking for! EXCELLENT CUSTOMER SERVICE! I would definitely recommend him! More
by SUCESSFULL1
Employees Worked With
Jamal Jackson, Sean Christofferson
July 29, 2021
Always competent and friendly - and extremly professional. They know what they have to do and that they do excellent! Always felt be treated fair - thank you! professional. They know what they have to do and that they do excellent! Always felt be treated fair - thank you! More
by axel.vonwardenburg
July 28, 2021
Working with Boucher VW service was a pleasant surprise. The service manager, Matt, listened to my needs, helped me plan the required work and then followed through. The work performed was warranty work and The service manager, Matt, listened to my needs, helped me plan the required work and then followed through. The work performed was warranty work and it was done well. I was even notified that there was a leak in my sunroof because they ran my car through the car wash…the team at Boucher cares about the detail. More
by SUSAN34
Employees Worked With
July 27, 2021
If you’re looking for the right vehicle and the right people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I didn’t feel pressured into buying anything when walking into the dealership, they handled my timid personality when it comes to big purchases accordingly and had no issues letting me “drive the sale”. It was like the car sold itself to me, there was just an agent there to finalize the paperwork and to confirm my feelings. Great service and even greater people. If you’re not shopping for a car here….you’re doing it wrong. Plain and simple. More
by Matthew Boyle
Employees Worked With
Troy Fredrick, Brian Jewett, Samuel Wiroll
