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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
August 11, 2021
Great service, clean space, and friendly staff. I have been having my vehicle serviced here for years and would highly recommend them for any automotive needs you may have. been having my vehicle serviced here for years and would highly recommend them for any automotive needs you may have. More
by JMBECK7
Verified Customer
August 08, 2021
From start to finish it was the best dealership experience I have ever had. Very knowledgeable and friendly staff to our whole family. We will be back for sure! experience I have ever had. Very knowledgeable and friendly staff to our whole family. We will be back for sure! More
by KJGILLESPIE63
August 07, 2021
I spent 47 years in the automotive industry and I have to give Pat and his team a huge complement on the quality that he and all his people provide to the customers that walk through the doors whether it be give Pat and his team a huge complement on the quality that he and all his people provide to the customers that walk through the doors whether it be sales, service or parts. More
by WICARANDTRUCK
August 06, 2021
The only service deptartment that I would use.. They are the best. I would recommend Boucher VW service department to everyone. Boucher VW service department is the only service department that my entire the best. I would recommend Boucher VW service department to everyone. Boucher VW service department is the only service department that my entire family uses. More
by JOEKRYSZEWSKI
August 06, 2021
The price was an absolute outrage, I paid 7000 for this car and I get an estimate of 7700 for repairs. I don't know if this is a sales tactic, but I got necessary repairs taken care of at a local garage f car and I get an estimate of 7700 for repairs. I don't know if this is a sales tactic, but I got necessary repairs taken care of at a local garage for about 650. More
by VW NIGHTMARE
Employees Worked With
August 05, 2021
Avoid the service department here at all costs. They will lie to you on the phone, then lie to your face. You will not know until you pick up your car to realize how crooked they are. They claim they will lie to you on the phone, then lie to your face. You will not know until you pick up your car to realize how crooked they are. They claim they have Master VW mechanics, but they are really just parts changers. If the check engine light is not on and the computer does not tell them what part to replace, they are not capable of fixing uour car. More
by cmz1968
August 04, 2021
DAVE IS ALWAYS AMAZING TO WORK WITH AND SO IS THE WHOLE BOUCHER TEAM. THEY ARE WILLING TO DO ALL THEY CAN TO HELP. EVERYONE IS FRIENDLY. BOUCHER TEAM. THEY ARE WILLING TO DO ALL THEY CAN TO HELP. EVERYONE IS FRIENDLY. More
by STACY.LUCHT
Employees Worked With
August 04, 2021
They are always kind and courteous. I am always eager to deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. More
by CINDYMADSON
August 03, 2021
Looking for a car and dealing with our salesperson and the finance department was excellent. Very happy with the service and the new car. The car was nicely detailed and a full tank of gas provided. the finance department was excellent. Very happy with the service and the new car. The car was nicely detailed and a full tank of gas provided. More
by VUK1958
Employees Worked With
Tyler Davis, Sean Christofferson
August 03, 2021
Tony Mcbain is seriously the absolute best. Knowledgeable and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit o and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit of a hassle. We also had an appointment made for us for service by one of the service guys, we played phone tag for a while, never actually had a talk but all of the sudden we had an appt booked. Not an incredibly convenient one but we made it work. They take good care of your xar once it's there though More
by NSH
