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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
September 07, 2021
It was a pleasure doing business with everyone involved for our used car purchase. Jamal and Phillip made the experience hassle-free. No pressure, no gimmicks, no sudden inconveniences. I'd recommend th for our used car purchase. Jamal and Phillip made the experience hassle-free. No pressure, no gimmicks, no sudden inconveniences. I'd recommend them and look forward to seeing how the relationship progresses with anything we may need or run into. More
by Brian
Verified CustomerEmployees Worked With
Phillip Bergman, Jamal Jackson
September 04, 2021
Really great experience. The folks that work here are professional, knowledgeable and courtesy. I felt like my time was well spent. There was no pressure to buy. professional, knowledgeable and courtesy. I felt like my time was well spent. There was no pressure to buy. More
by RONNIEMCAFEE
September 03, 2021
Had an excellent first-time car buying experience at this dealership. Friendly sales employees who were accommodating and professional. Made the experience quick and painless! dealership. Friendly sales employees who were accommodating and professional. Made the experience quick and painless! More
by Grace
Employees Worked With
August 31, 2021
Easy to work with, personable and knowledgeable. The process was quick and painless. Great salesperson and dealership to work with. This is my second vehicle with them and I will definitely being work process was quick and painless. Great salesperson and dealership to work with. This is my second vehicle with them and I will definitely being working with them on my next one as well. More
by rdeibert0482
Employees Worked With
Anthony McBain
August 27, 2021
The car was sold with defective tires. This information was not disclosed ahead of time and now the sales team is not willing to remedy this problem, saying it's a matter of opinion that the tires are maki was not disclosed ahead of time and now the sales team is not willing to remedy this problem, saying it's a matter of opinion that the tires are making a lot of noise. Very disappointing, will be taking my business elsewhere. More
by WSHATZ
Employees Worked With
Troy, Samuel Wiroll
August 26, 2021
They were very expensive and I feel like their work did not show for the price.I love the oil changes just not actual work. not show for the price.I love the oil changes just not actual work. More
by A.AWOOD.AW
August 25, 2021
Thanks for recommendations given for our vehicle and correspondence reflecting work and price. Thank you for keeping our vehicle clean and protected during our service. correspondence reflecting work and price. Thank you for keeping our vehicle clean and protected during our service. More
by PAPENDORF
Employees Worked With
August 25, 2021
Had oil change and rotation of tires was not told when finished parked car out side and didn’t tell found it on my own. finished parked car out side and didn’t tell found it on my own. More
by TRIMBERGER00
Employees Worked With
Did not meet any of these people must not care just another day at the shop
August 24, 2021
Had several repairs needed and cost was higher than anticipated. Service worked to find some coupons to apply and make the cost more reasonable. David and Jason always have taken care of me. anticipated. Service worked to find some coupons to apply and make the cost more reasonable. David and Jason always have taken care of me. More
by SNEVETS1974
