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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

October 08, 2021

My concerns do not seem to be addressed as the information I received from service was not accurate. More

by JAMESLAZAR55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel
Oct 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

James, we are disappointed to see we were not able to provide you with excellent service. We'd like to discuss what exactly went wrong and how we can make it up to you. Please contact our Service Manager, Matt Larsen, at 414-525-1100 to discuss the matter further. We look forward to our future conversation.

October 07, 2021

Bought a used 2020 VW Passat with 16k miles. Tires are loud and are pretty much junk. Won't be back, very disappointed More

by RMLVWR32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Easterlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Streff
Oct 11, 2021 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your review and feedback. We would like to rectify the situation but we are unable to find your name in our system. Please contact us at 414-525-1100 so we can discuss this situation further with you.

Oct 12, 2021 -

RMLVWR32 responded

Still waiting to hear back about my tire situation?

October 07, 2021

Jamal Jackson is the best! Super helpful and super friendly :) This is our third purchase/lease with Jamal and we will continue to come back to him whenever we need a new vehicle!! More

by JB24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Jackson
October 06, 2021

Pricing is excessive. Extremely upset. I am pleased with the service individuals and the mechanics work. However, not pleased at all with the pricing, Next time I will price repairs with other servic More

by GLOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

david always does good service always seen david to get my service work performed and always done on time More

by BASSFISHTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Service was fast, efficient, and, in one word, great! They even washed my car - and it needed it! More

by MIKE.LABUDDE
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Friendly and accommodating staff! All features of the new cehicle were well explained and demonstrated. Fun to drive! More

by DIOSGAR2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samuel Wiroll
October 01, 2021

Great experience with Michael Tillman in sales and Brian Jewett in finance. Love my new Atlas! More

by HANNAH.CESKOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Very good communication with the service department and very professional. I am new to this dealership and will definitely make this my go-to dealer! More

by DARMSTRONG.GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Boucher Volkswagen Franklin took care of our Atlas very well on the first service that it was in for. More

by SLKOPPLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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