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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,211 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,211 reviews

March 10, 2024

Great experience. Sales personnel were very professional and accommodating. From the sales department to the finance department, all professionals were extremely helpf More

by NEPPRJ
Recommend Dealer
Yes
Employees Worked With
Troy Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Fredrick
Mar 11, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

March 06, 2024

I felt very comfortable and welcome. Didn't feel pressured. Overall I am so happy with my new vehicle. More

by TABITHA_LOVEJOY
Recommend Dealer
Yes
Employees Worked With
Sean Christofferson, Sean Christofferson
Mar 06, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Tabitha, we want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!

February 25, 2024

Well informed and took the time to explain everything that I needed to know. Happy with my purchase. More

by J.GONZALEZ313
Recommend Dealer
Yes
Employees Worked With
Anthony McBain, Anthony McBain
Feb 27, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi J. Gonzalez, we really appreciate your positive review! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

February 10, 2024

They treated us good until after the sale. We left John a voicemail with Noel phone call back we have questions on the vehicle that we purchased. More

by TKOSS
Recommend Dealer
No
Employees Worked With
Troy Fredrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Fredrick
Feb 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our general manager, Sean Christofferson, at 414-525-1100 so that we can make this right.

February 10, 2024

I went in knowing what I wanted to spend and Troy and Mike made the numbers work so we closed the deal. More

by DPAHL
Recommend Dealer
Yes
Employees Worked With
Troy Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Fredrick
Feb 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

January 29, 2024

Easy to work with, helpful Both were easy to work with, helpful, knew what they were talking about, and I didn't feel like anyone was trying to upsell me. Even when it came down to financing all the option More

by cjdanielson
Recommend Dealer
Yes
Employees Worked With
Mike and Collin (I think- works with finance)
Jan 30, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2024

My experience at Boucher VW was great since the beginning. Michael was very helpful since I arrive, explaining all the purchase and lease options including the foreign professional program. He acco More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Maria, we're so glad you enjoyed working with Michael! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

January 16, 2024

Super helpful, friendly, and quality fast work. I Had a blow out in my back left tire came in with no appointment. David Eichstaedt was able to squeeze me in and help me out in my time of need. Can More

by FISHE519
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichstaedt
Jan 16, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2024

Very efficient, informative, and helpful! The dealership was ready to help me right when I arrived. They were efficient and got my oil change done fast, and I appreciate the video inspection More

by MDSMETANA
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

January 15, 2024

Emmanuel was very attentive and responsive to our service needs. He was very polite and accommodating. More

by EVAN.OLSON
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jan 16, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Evan, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

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