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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,233 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,233 reviews

January 27, 2022

The issues were addressed and fixed in a timely manner and the updates were well communicated. There was some sidewall damage to one of my tires and it would have been nice to have a picture included. More

by JJANISZEWSKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your experience. Please let us know if there is anything else we can do to assist you. Thank you, and safe travels.

January 27, 2022

Once again, prompt service with timely updates during the service work. Clean lobby area to do work, read or gets caught up on e-chores. More

by dj klett
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel provided all the timely updates!
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

DJ, it is great to read your wonderful review about your recent experience with us. Thank you for your business.

January 25, 2022

Great service all the way around - friendly staff who guides you through the process - I would definitely recommend Boucher VW for any car buyer. More

by CHRIS.BLAIR70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony McBain
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the great review, Chris! We hope you're enjoying your new VW.

January 24, 2022

Great customer service and always in time. Highly recommended to everyone who want a professional team! More

by RADUMADUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate your kind words! Take care.

January 22, 2022

Always been able to get my cars in when service is needed. Service guys are top notch, friendly, and knowledgeable. Keep up the good work. Cudos to Big Jason. More

by JGJJ76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Wow! Great review. We always strive to go the extra mile, and Jason is an excellent example of that!

January 21, 2022

Quick friendly service, and great coffee! They delivered it back to me at my work, no problem! More

by TINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the wonderful review! We look forward to seeing you again soon, and safe travels!

January 21, 2022

They took care of tire issues and addressed the brake issue. I will be back. More

by KAYMAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emnanuel
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We are happy to help and take care of all your vehicle needs. We hope to see you again soon.

January 21, 2022

First time at this location. Express oil change worked out well! Everyone was helpful! Great experience overall!! More

by kelmarbed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do recall names
Jan 31, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We appreciate your feedback and your business. We hope to see you again soon.

January 19, 2022

My service was done in less than an hour. The waiting room is comfortable and I enjoyed the free coffee! More

by brewcitybeerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the awesome review!

January 19, 2022

Luis did a great job of getting me in the car I was looking to find in a tight supply time. I appreciate their straight forward process and personable approach to their job. Great place, we've bought 7 More

by NSVORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the 5 star review! We are grateful for your loyalty and look forward to continuing working with you! As always. please reach out if there is anything we can do for you!

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