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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,233 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,233 reviews

April 06, 2022

Price is very sad, service excellent, finished early very happy in the end- thank you very much and I will be back More

by BOBLUDWIGTOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Apr 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

April 01, 2022

They noticed an issue while doing an oil change. Parts ordered and car ready same day. Lifesavers! Thanks you Boucher VW Service! More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Wow, thank you for the great review! We're glad we could get you back on the road the same day. Save travels.

April 01, 2022

Fast service for an oil change and tire rotation. Friendly and professional staff. Would highly recommend. More

by NKOCH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

March 31, 2022

They were prompt and courteous upon entering. The waiting room was well start I personally enjoyed the muffins. More

by ISH6JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Apr 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for the great review! We appreciate it and are glad you enjoyed the muffins.

March 26, 2022

Great atmosphere. Everyone is super nice and wants to help. Only place I recommend people to go. More

by JENNAPAQUIN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McBain
Mar 28, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Love to hear that! Thank you very much!

March 25, 2022

Lazy sales person named Mike who rushed through the process with no gratitude. Not even management said thank you. More

by hsingkofer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Streff
May 03, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

We apologize for the experience you had visiting our dealership! We appreciate your business and hope you are enjoying your new vehicle. Take care.

March 23, 2022

Great service and great communication. Called me as soon as oil change and needed service was finished. More

by ANGKOTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Perfect! Thank you!

March 23, 2022

Our overall experience was wonderful and Tyler was very helpful through out the whole process. He is great to work with and very responsive to our questions or needs. This was our second vehicle purchase f More

by MLAZAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Davis
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

That's excellent to hear! Thank you!

March 22, 2022

Emmanuel did a great job keeping us informed on the progress of our VW. Thank you. More

by Curt Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Great to hear! Thank you!

March 17, 2022

My overall service experience was great and the service team and waiting area were very good as well. More

by MARK.S.HORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Mar 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the review! Much appreciated!

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