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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,231 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,231 reviews
July 22, 2022
The service department continues to impress us with professional and friendly customer service. The waiting area is awesome and when needed the shuttle service. Is also excellent. professional and friendly customer service. The waiting area is awesome and when needed the shuttle service. Is also excellent. More
by PAULPETTED
Verified Customer
July 21, 2022
Fast and courteous service as always! Best dealership around for service. Also have an excellent waiting area and shuttle service. Best dealership around for service. Also have an excellent waiting area and shuttle service. More
by Steven Gunn
July 14, 2022
Tony was great to work with! He was knowledgeable, friendly, and professional. We will be sure to recommend him to family and friends for their vehicle needs! He was knowledgeable, friendly, and professional. We will be sure to recommend him to family and friends for their vehicle needs! More
by amjeanschmidt
Employees Worked With
Anthony McBain
July 14, 2022
Great customer service and I really love my truck . Everyone was welcoming . I would refer to anyone . Everyone was welcoming . I would refer to anyone . More
by ADIAGRI
July 06, 2022
My service was very professional, detailed and friendly. Customer service was excellent. I bought my Jetta new back in 2014 and had it serviced by Boucher and I'm very satisfied. Customer service was excellent. I bought my Jetta new back in 2014 and had it serviced by Boucher and I'm very satisfied. More
by MICHAEL_11_11
Employees Worked With
July 06, 2022
Our service experience at Boucher Volkswagen Marketplace of Franklin has been friendly and rewarding. Jason, David, and Manuel have proved to us that they have extensive knowledge of our service needs. Th of Franklin has been friendly and rewarding. Jason, David, and Manuel have proved to us that they have extensive knowledge of our service needs. Thank you, for your highly capable staff! More
by RAJSR1
July 02, 2022
Service was great David took care of my vehicle and even tho I was late for my service tho I was late for my service More
by FUADQADEN
Employees Worked With
July 01, 2022
From the time I drove in, I explained what needed to be done to my walk to the waiting area each employee of the delearship welcomed me. Very kind and extremely professional. I was advised about cost invol done to my walk to the waiting area each employee of the delearship welcomed me. Very kind and extremely professional. I was advised about cost involved and expected time for my services. I was contacted 1/2 way through my wait just to advise about steps still needed to be taken and estimated continued wait time. Cashier was very helpful explaining the billing my car was washed and waiting for me! Overall great experience! More
by smiller@ameritech.net
June 30, 2022
I always receive prompt courtesy service when I visit Boucher. I love taking my car in to be serviced. Boucher. I love taking my car in to be serviced. More
by mitchelp36
Employees Worked With
