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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,230 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,230 reviews
October 15, 2022
I've already recommended Boucher VW to friends. Tony was great to work with and everyone was friendly and helpful. Tony was great to work with and everyone was friendly and helpful. More
by LAURAWEYER88
Verified Customer
October 14, 2022
Worked with Emannuel. Very responsive to our needs. We were told that service was scheduling out 10 days but we were leaking coolant. Offered to look at it if we could Very responsive to our needs. We were told that service was scheduling out 10 days but we were leaking coolant. Offered to look at it if we could bring it in. Brought it in that day and by the next morning we knew what was wrong and how to fix. Turned out it was warranty work and it was completed the next day. Very pleased with our visit. More
by DARRYL
Employees Worked With
Emmanuel
October 12, 2022
Service Dept is the best thing about this dealer. Very pleasant, upbeat, clear with expectation. Waiting room is clean, coffee, snack- very comfortable. Very pleasant, upbeat, clear with expectation. Waiting room is clean, coffee, snack- very comfortable. More
by HAWVERFAM
Employees Worked With
October 05, 2022
Excellent service from good people who explain service items clearly and don’t try to muddy any details. I’ve always been pleased with this service department and their excellent communication skills a items clearly and don’t try to muddy any details. I’ve always been pleased with this service department and their excellent communication skills and customer service. More
by ACOUSTICSZABO
October 04, 2022
Great service as usual, I'm really happy every time I come in. Thanks for everything! come in. Thanks for everything! More
by Matt K
Employees Worked With
October 03, 2022
Emanuel has been a great associate to work with. He communicated awesomely through any issues or appointments needed. Always kept us up to date on where things were and gave straight answers. Never He communicated awesomely through any issues or appointments needed. Always kept us up to date on where things were and gave straight answers. Never tried to up sell anything. Asked what we needed and offered up the options related to needs. Would recommend him to anyone in need of services at the Franklin location. Techs always left our vehicle like they never where in them. Clean and work performed perfectly and clean. More
by JUSTEN.URBAN
Employees Worked With
Emanuel
October 01, 2022
Excellent service as usual. David and Jason know me and always make my service calls quick and easy. Thanks guys. David and Jason know me and always make my service calls quick and easy. Thanks guys. More
by MZERWINSKI
Employees Worked With
September 25, 2022
Kept me informed and completed warranty work. Good waiting area and good overall facilities. Professional Good waiting area and good overall facilities. Professional More
by SCCOEN
Employees Worked With
September 24, 2022
Boucher Franklin provides great service, good communication and prompt attention to requests. Appreciate the customer service. communication and prompt attention to requests. Appreciate the customer service. More
by JAKELLY149
Employees Worked With
September 20, 2022
Looking at my receipts for a oil changes throughout the years from getting them done here .My oil change and rotate of tires price has always been around 124.00 with 45 min of labor.This time for the exact years from getting them done here .My oil change and rotate of tires price has always been around 124.00 with 45 min of labor.This time for the exact same service it took 61.90 in labor and a 159.00 price tag More
by Steve
Employees Worked With
