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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,227 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,227 reviews

October 26, 2022

Good service good waiting area prompt delivery and addressed all concerns about my car and the way it drives. More

by larryekula
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Larry, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin!

October 25, 2022

Service was quick courteous and they took care of me. I will go back next time. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2022

Tyler Davis and Phillip an awesome job in helping is thru the process. Shout out to Tyler, always been consistent in communicating and clarifying all our questions. He made it easy for us and stress free. More

by PANGGAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philipp, Tyler Davis, Sean Christofferson
Oct 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Here at Boucher Volkswagen Marketplace of Franklin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 21, 2022

Good service, good treatment, overall satisfied with service provided, pricing and time to delivered my car More

by LFCAZARIN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2022

I found the experience to be straightforward and transparent. The best car buying transaction so far. Definitely will recommend Tony and Boucher. More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
Oct 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 20, 2022

Oil change was fast but didn’t top off fluids like they’re supposed to More

by abbyscardino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Oct 21, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for providing this feedback, Abby, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 18, 2022

Friendly, professional service. Tyler took care of the whole process, which was really nice. He was waiting with my new car till I was back from my business trip, which showed goo More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
Oct 18, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Tim, thank you for sharing your thoughts about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

October 15, 2022

I've already recommended Boucher VW to friends. Tony was great to work with and everyone was friendly and helpful. More

by LAURAWEYER88
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McBain
Oct 17, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Laura, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Boucher Volkswagen Marketplace of Franklin!

October 14, 2022

Worked with Emannuel. Very responsive to our needs. We were told that service was scheduling out 10 days but we were leaking coolant. Offered to look at it if we could More

by DARRYL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Oct 17, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Darryl, Thank you for your business and this review. We're happy to hear Emmanuel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2022

Service Dept is the best thing about this dealer. Very pleasant, upbeat, clear with expectation. Waiting room is clean, coffee, snack- very comfortable. More

by HAWVERFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your service experience with Boucher Volkswagen Marketplace of Franklin. David and our team appreciate your business and hope to see you again soon!

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