Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,226 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,226 reviews
February 05, 2023
From the moment I walked in everyone was pleasant and informative. I knew how long my service would take and they did a wonderful job. And, they washed my car when they were done! Everything was efficien informative. I knew how long my service would take and they did a wonderful job. And, they washed my car when they were done! Everything was efficient and well done. I would recommend them to family and friends. Love my VW! More
by MMHammer
Verified Customer
February 01, 2023
I do not want to give less than 5 stars, because Jacob was outstanding from start to finish. Also, Mike Streff realized that I had nowhere to plug in to get some work done while I waited and offered up a was outstanding from start to finish. Also, Mike Streff realized that I had nowhere to plug in to get some work done while I waited and offered up an empty sales desk, which was clutch. But I do want to mention that my seat got stained while at the shop. I brought it back when I realized it and thought it was cleaned, but it looks worse than it did after it got stained. Now I have to take it in to get detailed and spend even more money. I am not pleased I have to pay out of pocket to get my seat cleaned. If VW would pay my cleaning bill, that would get me back again. More
by SHANNON_BUSTILLOS
Employees Worked With
Jacob - Service department, Mike Streff
February 01, 2023
My contact person was very nice, I also liked that contact person kept in touch with me via text, perfect!!!! contact person kept in touch with me via text, perfect!!!! More
by Jtchamp150
Employees Worked With
January 26, 2023
Great service from the moment we walked in. Thorough and informative on all service issues - and a comfortable wait as well. Thorough and informative on all service issues - and a comfortable wait as well. More
by CHRIS.BLAIR70
January 25, 2023
Great experience with my new Atlas CrossSport! Mike Streff was great to work with. North the sales and finance experiences were quick and transparent. Mike Streff was great to work with. North the sales and finance experiences were quick and transparent. More
by BRIANMIRSBERGER
Employees Worked With
Greg Silver (finance), Mike Streff
January 19, 2023
I always use Franklin VW for service. I have never been disappointed. I drive from Waukesha to Franklin because they are that good!!! I have never been disappointed. I drive from Waukesha to Franklin because they are that good!!! More
by BEATRICE
Employees Worked With
January 10, 2023
Boucher VW was super easy to deal with. I saw a listing online, reached out, and Nick reached out to me right away. The whole process was smooth, and Nick made everything as easy as possibl I saw a listing online, reached out, and Nick reached out to me right away. The whole process was smooth, and Nick made everything as easy as possible for me. Very satisfied with the entire experience, and will they will 100% be the first place I look in the future. More
by WHITEM1519
Employees Worked With
January 03, 2023
With being new to the area it was less stressful knowing Anthony, Greg and Troy all went above and beyond to help me find the right vehicle (with everything I wanted), without breaking my bank account! Then Anthony, Greg and Troy all went above and beyond to help me find the right vehicle (with everything I wanted), without breaking my bank account! Then when I needed to visit the service area a few days after picking it up, Emmanuel was very helpful also. Grateful to start 2023 in good hands! :) More
by Cowgirl Up
Employees Worked With
Anthony McBain
December 30, 2022
Boucher Volkswagen marketplace or Franklin. Had Friendly and honest service! It was worth the little extra drive to service my car. Thank you Had Friendly and honest service! It was worth the little extra drive to service my car. Thank you More
by Rcoltman
Employees Worked With
December 29, 2022
Emmanuel and Jason in the service center were fantastic. I was talked through all of what was needed and given pros/cons to help make a decision. They took extra care in making sure I had what I needed in a I was talked through all of what was needed and given pros/cons to help make a decision. They took extra care in making sure I had what I needed in a timely manner. Great service and I’d highly recommend! More
by CBJENNINGS23
