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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,226 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's ...
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6420 S 108th St

Franklin, WI

53132

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Showing 1,226 reviews

February 24, 2023

Really great car purchase experience. Luis was extremely helpful knowledgeable and friendly. Best car purchase experience this far More

by DAVIDKRAKLAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Feb 27, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you, David, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Boucher Volkswagen Marketplace of Franklin are glad to have you as a customer.

February 23, 2023

Boucher consistently provides excellent service for my 2017 VW. I wouldn’t think of taking it elsewhere. They are also innovating on ways to communicate with their clients to ensure they understand what’s More

by CSK7511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin!

February 23, 2023

Great atmosphere with friendly staff and quick turnaround service. It’s nice to have amenities as well. More

by CHUCHO_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Christofferson
Feb 24, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as one of our valued customers for many more years to come!

More
February 19, 2023

It was great service department. mechanic changed my display on the front dash which not sure why. More

by LPERSZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

February 18, 2023

Very personable tried to take care of the problem, but needed a part. They ordered the part and tried to take care of the problem in a timely manner. More

by VUK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin!

February 11, 2023

Easy peasy. ... drove in, they got my car in and i was out as soon as it was done. Always good service guys, straight forward, no BS... just get it done and get o More

by APKOSTUCH
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you! David and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin.

February 10, 2023

Everyone was very professional, helpful and friendly. Jacob was great to work with! I will definitely be back. More

by Kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wenzel
Feb 12, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Kristy, Thanks for sharing your experience with Boucher Volkswagen Marketplace of Franklin. Jacob and our team appreciate your business and hope to see you again soon!

February 08, 2023

Service was quick. Staff were polite. Coffee was hot. And got a complimentary car wash. More

by C.SHAMALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 08, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Volkswagen Marketplace of Franklin to be a positive one. Please don't hesitate to reach out if you need anything else.

February 06, 2023

making an appointment for an oil change was quick and easy - the staff were very friendly and helpful as well More

by dcwenstrup
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 05, 2023

Incredibly grateful for the service provided. Emmanuel was phenomenal and truly went above and beyond to assist me in my time of crisis. Thank you, thank you, thank you. More

by Ricazin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Feb 06, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your thoughts about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

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