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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
March 17, 2023
Always impressed with the service received or questions asked an answered in regards to my 2021 Tiguan. asked an answered in regards to my 2021 Tiguan. More
by VUK1958
Verified Customer
March 17, 2023
Great service. Great customer service. Had the vehicle ready when promised. Will drive the extra miles to have service completed there again. Great customer service. Had the vehicle ready when promised. Will drive the extra miles to have service completed there again. More
by KELLYTAYLOR4691
Employees Worked With
Anthony McBain
March 13, 2023
This is by far one of the best dealerships we have ever dealt with. From Nick Imig to Patrick Easterland, you could not ask for a better experience. We will continue to buy and service our cars there. dealt with. From Nick Imig to Patrick Easterland, you could not ask for a better experience. We will continue to buy and service our cars there. More
by CORY47
March 10, 2023
Service itself was ok. But I'm annoyed with scheduling. Signed up an appointment well in advance on the website. I specified I needed a shuttle ride when booking. But when But I'm annoyed with scheduling. Signed up an appointment well in advance on the website. I specified I needed a shuttle ride when booking. But when I got to the dealership, I was told I couldn't get a shuttle back in the afternoon. If I specify the requirements a week earlier, someone should let me know before I make arrangements with work and drive down to the shop. Additionally, my appointment was for 11am. No one looked at my car until 3pm. What is the point of the time slot? More
by PUZLING
Employees Worked With
Emmanuel
March 10, 2023
Excellent service department! Dave is a great advisor. Always pleasant and professional. They do great work here. Dave is a great advisor. Always pleasant and professional. They do great work here. More
by Steven Gunn
Employees Worked With
March 09, 2023
This is my second visit with them and it was pleasant as always! I will deal with them as long as they are open. Anthony aka tony is my favorite sales person! Always gets me exactly what I want! So thank yo always! I will deal with them as long as they are open. Anthony aka tony is my favorite sales person! Always gets me exactly what I want! So thank you for such a great experience More
by Ab
Employees Worked With
Anthony McBain
March 06, 2023
Excellent service, response time, helpful, easy to work with. I love my new Jetta and dealing with Boucher Auto Group. Sales people top notch as well as maintenance department. I've been very happy with al with. I love my new Jetta and dealing with Boucher Auto Group. Sales people top notch as well as maintenance department. I've been very happy with all of my dealings with Boucher. More
by christinebudnik58
March 02, 2023
The service and everything was great. Jason, the service desk attendant, is super great and makes things quick and easy. Please extend my appreciation to him. Jason, the service desk attendant, is super great and makes things quick and easy. Please extend my appreciation to him. More
by E_LESTON
Employees Worked With
March 01, 2023
Everything went well and very timely handling some normal maintenance and a common TDI check engine light. maintenance and a common TDI check engine light. More
by jimzamx
Employees Worked With
February 28, 2023
I feel amazing with my new car! Employees were very professional and helpful with me. Thanks Employees were very professional and helpful with me. Thanks More
by HAZEL-3574
