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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
May 29, 2023
Great job David very helpful dude on my 2018 Tiguan nice job yes ok.!thanks job yes ok.!thanks More
by augustovaldivia69
Verified CustomerEmployees Worked With
May 24, 2023
They did a good job explaining what was wrong with my car and were very transparent on the costs. and were very transparent on the costs. More
by AMANDA.MCKEOWN98
Employees Worked With
May 22, 2023
Jason the service team made this as great as it could be! Grateful for the professional care. Grateful for the professional care. More
by rschultz2
May 19, 2023
I left with my car in significantly worse condition than I brought it. They did nothing to try and improve the situation other than to tel me to go somewhere else. Awful experience I brought it. They did nothing to try and improve the situation other than to tel me to go somewhere else. Awful experience More
by EVANEITEL78
Employees Worked With
May 15, 2023
Excellent customer service! Very friendly the moment I got the call from Anthony Mcbain. He was so resourceful and informative. I would recommend this dealership to friends and Very friendly the moment I got the call from Anthony Mcbain. He was so resourceful and informative. I would recommend this dealership to friends and family! More
by etorres03
May 11, 2023
On each occasion I’ve add to visit Franklin VW, each experience has been above and beyond. I’ve always felt comfortable and welcomed. Every person I’ve worked with has been efficient, resourceful and ch experience has been above and beyond. I’ve always felt comfortable and welcomed. Every person I’ve worked with has been efficient, resourceful and cheerful. I’ve experienced some chaos at other VW locations so it was a blessing to be taken care of at Franklin location. Keep up the great work! More
by ceciliagordon78
Employees Worked With
Other Employees :
Jacob maybe, he put air in my tires several times a week and was patient until I was able to replace my tires.
May 10, 2023
Very professional. No issues with appointment or with service performed. Would recommend them to others No issues with appointment or with service performed. Would recommend them to others More
by HARTNJ0823
Employees Worked With
May 09, 2023
Service performed in less than the estimated time. The car had been towed in and was unsure when it could be diagnosed. The car had been towed in and was unsure when it could be diagnosed. More
by VHUTH5
May 04, 2023
VW Boucher Franklin provides great service. Their service department does an excellent job of communicating with me on what’s going on with my GLI and what needs to be done. Honest and upfront Their service department does an excellent job of communicating with me on what’s going on with my GLI and what needs to be done. Honest and upfront I feel that suggested repairs are only what is needed. The staff has always been highly personable in the 4 years I have had my car serviced here. More
by W. Adam
Employees Worked With
Brian Piper
May 03, 2023
Everyone is friendly and my car was done before they said it would be. I could not be happier. it would be. I could not be happier. More
by Jpw1983
Employees Worked With
