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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
June 22, 2023
Great customer service! Emmanuel sent a text message to my phone regarding the service being completed and sent a link to the video while the technician explained what he w Emmanuel sent a text message to my phone regarding the service being completed and sent a link to the video while the technician explained what he was inspecting. Emmanuel could see that after 20,000 miles I needed several updates, cabin filter, fuel filter, air filter, tire rotation, and oil change. My vehicle smells great and handles like a sports car. More
by RAJSR1
Verified CustomerEmployees Worked With
Emmanuel
June 21, 2023
Great experience with the Service team at Boucher VW Franklin. Jason was great with getting my vehicle scheduled for service along with manufacturer repairs. Emmanuel provided updates via text as I was Franklin. Jason was great with getting my vehicle scheduled for service along with manufacturer repairs. Emmanuel provided updates via text as I was out of town while my vehicle was in the shop. Both of these gentlemen were excellent to work with. Chuck filmed a detailed video of my vehicle inspection pointing out all of the areas in need of attention. Chuck even came out to explain the repairs done when I came to pick up my vehicle. I knew I made the right choice with the Boucher Service team. More
by KPJOHNSON64
June 16, 2023
I drive an extra 30min each way from the closest VW dealership to get my vehicle maintenanced at Boucher Volkswagen in Franklin because of the high quality service and customer care they provide. dealership to get my vehicle maintenanced at Boucher Volkswagen in Franklin because of the high quality service and customer care they provide. More
by crowoldt
Employees Worked With
June 14, 2023
I worked with Alex Johnson and was very happy with his knowledge and professionalism He made the deal very easy and will work with in the future knowledge and professionalism He made the deal very easy and will work with in the future More
by BKLICKA52457
Employees Worked With
Alex Johnson
June 14, 2023
Good experience getting in for a test drive and learning about the car. Car is great. Also appreciated the patience while we got organized for the down payment. about the car. Car is great. Also appreciated the patience while we got organized for the down payment. More
by WAGNERKG
June 14, 2023
We've bought several cars from Boucher over the years and each experience was excellent. each experience was excellent. More
by MMISKIMEN
June 08, 2023
Always great, friendly service - done correctly and on time. Easy to schedule, convenient shuttle if needed. time. Easy to schedule, convenient shuttle if needed. More
by MMONDLOCH
Employees Worked With
June 07, 2023
It was recomended by a garage for major work I had done and now using it for checkups and even oil changes and now using it for checkups and even oil changes More
by josephkrenz
June 07, 2023
David was prompt and helpful, really enjoyed the interaction - customer first attitude. The waiting area is always clean and full of great snacks! I was able to work with the free wifi while I waite interaction - customer first attitude. The waiting area is always clean and full of great snacks! I was able to work with the free wifi while I waited. Always comfortable atmosphere. More
by ASHLEY.ALLGOOD2
Employees Worked With
