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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,217 reviews

July 09, 2023

Buying a car from Boucher Volkswagen was a great experience. I recommend them very highly. More

by EERILEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Jul 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 08, 2023

First time buyer at Boucher and I am very satisfied with the experience! The sales guy John and the sales manager were very respectful and welcoming. Everything was straight forward and up front from them. More

by alessio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Jul 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

July 07, 2023

Very nice staff . Nice & quick service . Went the extra mile to make sure my car was fixed . More

by Ishmaelscarborough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Piper
Jul 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your thoughts about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

July 07, 2023

I went to Express for a 10000 mile maintenance and tire pressure loss . My service technician was Jacob for that visit and the follow up when the new tire came in ( there was a nail in the side wall ). I More

by BEVWALZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

We are very happy to hear that Jacob provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 06, 2023

I purchased vehicle and was told the warranty would last, till my loan was done, which i specifically ask, and then was told it was from the manufactures date, well i bought it 2 years old, and now i have a More

by Dkell3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Eichstaedt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Larsen, Service Manager 262-525-1100

July 05, 2023

M.Streff was great, but the car requires maintenance that should’ve been done presale. More

by JOEKELLYGAFFKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Streff
Jul 09, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Christofferson, General Sales Manager 262-525-1100

July 02, 2023

Bought the car over the internet John was my salesman everything as described . 2019 Vw alltrack white ! More

by DSUBARURX
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. John and our team truly appreciate your feedback!

June 28, 2023

Very quick and courteous service. Got the issue resolved same day as pick up. Outstanding More

by JOSHKEN45
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2023

Got a set of 4 new tires on promo buy 3 get 1 for $1. Took 2 hours but their sofas are really comfy More

by GALOPE.001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing your thoughts about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon!

June 24, 2023

I have also dreaded looking for a new vehicle, but Boucher Volkswagen Franklin was wonderful to work with and has put my faith back into car dealerships and salesmen. From Sales Rep (Dennis Vranic) More

by valorielorraine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Vranic, Phil Bergman, Sean Christofferson
Jun 24, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much, Valorie, for your wonderful review! We are thrilled that Dennis and Phil had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Boucher Volkswagen Marketplace of Franklin!

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