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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,225 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,225 reviews
Verified Customer
July 26, 2023
The service team was very helpful in solving my ongoing bluetooth issues. I appreciate their time. bluetooth issues. I appreciate their time. More
by SARASCHNOOR
Employees Worked With
July 24, 2023
I originally bought my VW from Broadway Automotive in Green Bay, WI. Everyone was wonderful and I was super disheartened when I moved to the Milwaukee area and went to VW Hall. I had an incredibly negati Green Bay, WI. Everyone was wonderful and I was super disheartened when I moved to the Milwaukee area and went to VW Hall. I had an incredibly negative experience and was timid to try someplace new when car troubles arose. I went to VW Boucher and could not be more thankful that I did! Everyone was so kind from when I dropped my car off to when I picked it up. Thank you Boucher for a positive experience, your punctuality, and for having amazing customer service! More
by breannamarie2296
July 20, 2023
John Huey took wonderful care of us. He was the only salesman we spoke with on our car search that did not continue to bother us with constant emails, videos, text messages, and calls. J He was the only salesman we spoke with on our car search that did not continue to bother us with constant emails, videos, text messages, and calls. John knew his stuff, and had a no-nonsense, no pressure approach as a salesman that is refreshing and appreciated. Boucher corporate team - Your customers do not like being bombarded with calls, texts, and emails. Please learn this lesson from your employee John Huey who chose to operate differently, and won our business as a result. If we need another car in the future, we will look for John! - Frank and Erin Janko More
by frank.janko
Employees Worked With
July 19, 2023
Great service, called with estimate, and vehicle was done later that day. Everything way done right. Thanks, Jason later that day. Everything way done right. Thanks, Jason More
by AUDIOGUY58
Employees Worked With
July 18, 2023
Every time I've brought my VW in to Boucher, David has always been very friendly and helpful. always been very friendly and helpful. More
by BRIANPFEIFER4
July 17, 2023
Excellent service as always. Really liked the videos. Plan on using them again for next service. Really liked the videos. Plan on using them again for next service. More
by DREWDINEEN
July 10, 2023
Saturday monring hours make it so convenient for basic service. I needed a battery. After jumping my battery I got the car started and headed over to Boucher where Jacob met me in the service arrival bay service. I needed a battery. After jumping my battery I got the car started and headed over to Boucher where Jacob met me in the service arrival bay and promptly took care of the issue. He reset the clock etc. and I was on my way in 20 minutes. The price of the battery was for less than what the area auto parts stores would have charged. More
by beverly.jurkowski
July 09, 2023
Buying a car from Boucher Volkswagen was a great experience. I recommend them very highly. experience. I recommend them very highly. More
by EERILEY
July 08, 2023
First time buyer at Boucher and I am very satisfied with the experience! The sales guy John and the sales manager were very respectful and welcoming. Everything was straight forward and up front from them. the experience! The sales guy John and the sales manager were very respectful and welcoming. Everything was straight forward and up front from them. Highly recommend this dealership. More
by alessio
