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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,233 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
November 10, 2023
Taken as soon as I drove up. Great waiting area. Video showing service and other areas under the car and hood. Great waiting area with coffee, drinks and snacks. Mechanic came ou Great waiting area. Video showing service and other areas under the car and hood. Great waiting area with coffee, drinks and snacks. Mechanic came out and explained what he found and did. I will be back. More
by MSCHIMENZ42
Verified CustomerEmployees Worked With
November 09, 2023
Comfortable waiting area Had my car serviced there They took care of everything very quick there They took care of everything very quick More
by ACLAUSEN
Employees Worked With
November 04, 2023
We have bought 2 new vehicles in the last 2 months. Nick has been an exceptional salesman without the typical car salesman xx. If you looking for a great vehicle and want a professional experience go s Nick has been an exceptional salesman without the typical car salesman xx. If you looking for a great vehicle and want a professional experience go see Nick and Pat at Boucher VW. More
by goblue34
November 03, 2023
Everyone is very friendly and knowledgeable. This was our 3rd purchase. Will continue to come back. This was our 3rd purchase. Will continue to come back. More
by SARA.MOSSELL
November 02, 2023
Staff is always pleasant + accommodating. This is my 2nd tire incident; Jacob goes out of his way to explain and does timely follow-up, as promised. This is my 2nd tire incident; Jacob goes out of his way to explain and does timely follow-up, as promised. More
by LRUNGE
Employees Worked With
Jacob
November 02, 2023
Professional and friendly service. Felt complete confidence in their workmanship. Prompt service. All questions answered. Felt complete confidence in their workmanship. Prompt service. All questions answered. More
by TOOTHGUY1
November 01, 2023
Seriously the service is on point every time I bring my car in. Whether I book an appointment or use the Express Service, everything is always on point! The wait times are low, the service staff is always car in. Whether I book an appointment or use the Express Service, everything is always on point! The wait times are low, the service staff is always welcoming and friendly. I've worked with Jacob Wenzel the last few times, he's really great! More
by Ashe
Employees Worked With
Jacob, Wenzel
October 26, 2023
Always seem to have some issue when I leave the dealership. Not very happy with service dealership. Not very happy with service More
by mdlenski
Employees Worked With
October 25, 2023
Too expensive, quoted $1k to fix antenna on jetta, took it to mechanic that replaced my engine offered to replace antenna for $135 per hour for a 3 hour job. No complaints about service department except w it to mechanic that replaced my engine offered to replace antenna for $135 per hour for a 3 hour job. No complaints about service department except way, way too expensive. More
by james_faustmann
