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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
November 01, 2023
Seriously the service is on point every time I bring my car in. Whether I book an appointment or use the Express Service, everything is always on point! The wait times are low, the service staff is always car in. Whether I book an appointment or use the Express Service, everything is always on point! The wait times are low, the service staff is always welcoming and friendly. I've worked with Jacob Wenzel the last few times, he's really great! More
by Ashe
Verified CustomerEmployees Worked With
Jacob, Wenzel
October 26, 2023
Always seem to have some issue when I leave the dealership. Not very happy with service dealership. Not very happy with service More
by mdlenski
Employees Worked With
October 25, 2023
Too expensive, quoted $1k to fix antenna on jetta, took it to mechanic that replaced my engine offered to replace antenna for $135 per hour for a 3 hour job. No complaints about service department except w it to mechanic that replaced my engine offered to replace antenna for $135 per hour for a 3 hour job. No complaints about service department except way, way too expensive. More
by james_faustmann
October 20, 2023
Great customer service. Quick and informational. Answered all my questions and concerns. Waiting area is comfortable and I was able to work from the waiting area which was c Quick and informational. Answered all my questions and concerns. Waiting area is comfortable and I was able to work from the waiting area which was convenient. More
by justpamg
Employees Worked With
October 20, 2023
Friendly, and very informative. Also did great work on my car. Very grateful. Thanks again :) Also did great work on my car. Very grateful. Thanks again :) More
by THEEBEATNIK
October 19, 2023
Timely and did a great job. Easy to get and appointment. Called when completed. Very good. Easy to get and appointment. Called when completed. Very good. More
by JSTORMOWSKI
October 18, 2023
Jacob in service is great. HE always has a great attitude and is very easy to deal with. My family has 3 VW vehicles so we are often in for service and any work. I would just s HE always has a great attitude and is very easy to deal with. My family has 3 VW vehicles so we are often in for service and any work. I would just say it has been a refreshing to go in to a place and the people are nice. Keep up the good work!!!!!!!!!!!! More
by JNS99
Employees Worked With
Jacob
October 17, 2023
Unscheduled quick service! ! I. Needed a new battery asap and they accommodated me. Thank you!! ! I. Needed a new battery asap and they accommodated me. Thank you!! More
by MGILLARD
Employees Worked With
