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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,217 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,217 reviews

November 15, 2023

Great service, work was completed in a timely fashion and I was able to get my car back when neede. More

by kelliekatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2023

Great service, clean waiting area, Jason never gives me a high pressure sell. Tells it like it is on his recommendations . I trust his judgment! More

by KenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Ken, we are glad that Jason was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2023

No hard sell, but still just out to take your money. My fault for agreeing to the deal. Traded a 2009 Hyundai Santa Fe that I had just put $1500 in repairs for 2017 Subaru Outback. Salesman said I could More

by njmichel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Tillmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Sean Christofferson, at 414-525-1100 so that we can make this right.

November 13, 2023

Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back. More

by JasonZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McBain, Sean Christofferson
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Jason, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

November 10, 2023

Taken as soon as I drove up. Great waiting area. Video showing service and other areas under the car and hood. Great waiting area with coffee, drinks and snacks. Mechanic came ou More

by MSCHIMENZ42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

We strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We sincerely value your business and look forward to your next visit!

November 09, 2023

Comfortable waiting area Had my car serviced there They took care of everything very quick More

by ACLAUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2023

We have bought 2 new vehicles in the last 2 months. Nick has been an exceptional salesman without the typical car salesman xx. If you looking for a great vehicle and want a professional experience go s More

by goblue34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2023

Everyone is very friendly and knowledgeable. This was our 3rd purchase. Will continue to come back. More

by SARA.MOSSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Nov 08, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! If you're ever in need of more help, please let us know!

November 02, 2023

Staff is always pleasant + accommodating. This is my 2nd tire incident; Jacob goes out of his way to explain and does timely follow-up, as promised. More

by LRUNGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 03, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Lrunge, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

Professional and friendly service. Felt complete confidence in their workmanship. Prompt service. All questions answered. More

by TOOTHGUY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

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