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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
November 28, 2019
Great Service. We’ve had a VW for 7 years always service by dealers. Boucher in Franklin is the best dealership service experience we’ve ever had. Fast! Friendly. An We’ve had a VW for 7 years always service by dealers. Boucher in Franklin is the best dealership service experience we’ve ever had. Fast! Friendly. And $10 less for an oil change than every other place we’ve gone. Great waiting room. And friendly sales people to strike up conversation and help time move all the faster. More
by ROBANDMEGHAN
Verified CustomerEmployees Worked With
Sean Christofferson
November 27, 2019
Snow tires put on When in without an appointment to have snows put in my Passat. In and out in under 45 minutes. Very courteous service and always seem to know how valu When in without an appointment to have snows put in my Passat. In and out in under 45 minutes. Very courteous service and always seem to know how valuable my time is. Also forgot to bring in my window wipers and told no problem, just stop in and they will put them on for me no charge. Got to love service like that! More
by MMCGINNIS6
Employees Worked With
Service department, James Lemke
November 26, 2019
Antenna They did a great job. No problems thank you so much. Plus they have coffee and treats and a shuttle service!!!! Yes! That means I can eat breakfast They did a great job. No problems thank you so much. Plus they have coffee and treats and a shuttle service!!!! Yes! That means I can eat breakfast More
by JEANNIEVAF
Employees Worked With
November 26, 2019
Quick, Simple and Straight forward Sam was an amazing salesperson to work with. We came in on Saturday the 16th and while it took a little bit for us to get a salesperson we were okay l Sam was an amazing salesperson to work with. We came in on Saturday the 16th and while it took a little bit for us to get a salesperson we were okay looking at cars on the floor. The dealership was pretty busy since it was semi nice out and it seemed like many people were looking to take advantage of the great offers going on at the time. We finally got to sit down with Sam and explain that I was looking for a 2019 R-line Jetta. Sam was able to get a nice silver one out for us and let us take a spin in the car. While I loved the color and how the car drove the car's stereo was a little lack luster for my taste and I asked about the sound systems in the Jetta SEL trim. So we were able to get into a nice blue one and listen to the sound and it was a great fit. We ran into some trouble with the financing section but mainly because we were there on a Saturday after 5pm and we couldnt get approved right then. But Sam promptly messaged me in the morning on Monday and we were able to get back to the dealer fill out all the forms and drive off in all under 3 and half hours between the two days. Which is pretty good IMO for buying a car. Overall Sam was amazing very nice and straightforward with everything. If there was a problem with something or financing that needed to be explained he was there to help. Phil was the finance guy we worked with and he was also very nice and straightforward with the whole process as well. Very pleased with the buying experience. More
by Reid Jensen
Employees Worked With
Phil Bergman, Samuel Wiroll
November 26, 2019
Oil tires rotation cabin filter change Service was fast prices explained express service great idea different levels of service I will definitely come back for maintenance of be Passat coup Service was fast prices explained express service great idea different levels of service I will definitely come back for maintenance of be Passat coupons. Great too More
by MYDYSTNY
Employees Worked With
Young lady in service
November 26, 2019
Great Service Excellent service experience on my older 2006 Volkswagon Passat. Pinpoint problem, fix it and I'm out the door. Even get a courtesy car wash Excellent service experience on my older 2006 Volkswagon Passat. Pinpoint problem, fix it and I'm out the door. Even get a courtesy car wash More
by DELILAH0753
Employees Worked With
David Eichstaedth
November 26, 2019
Easy Service visit Fast, professional, and courteous. The waiting room was also very comfortable, with Wi-Fi, beverages and snacks. This is exactly what a service appoin Fast, professional, and courteous. The waiting room was also very comfortable, with Wi-Fi, beverages and snacks. This is exactly what a service appointment should be. More
by DANIELJEDUCATE
Employees Worked With
The whole service team
November 26, 2019
New tires. David E Everything great! Friendly and prompt service! David E always so helpful. Waiting area is awesome My new tires are great. The price was competitive Everything great! Friendly and prompt service! David E always so helpful. Waiting area is awesome My new tires are great. The price was competitive with other places we checked More
by BOB.RENICK
Employees Worked With
David E
November 26, 2019
Quick and easy Got me taken care of promptly and effectively. Even provided me a shuttle to take me to lunch while I waited. Friendly professional staff as well. Got me taken care of promptly and effectively. Even provided me a shuttle to take me to lunch while I waited. Friendly professional staff as well. More
by RCORNELLA84
Employees Worked With
Matt larsen
November 26, 2019
Excellent dent repair and oil change Very expedient and always kept me in the loop as to the status of the repair. The quality and service was exceptional, and were responsive to my time Very expedient and always kept me in the loop as to the status of the repair. The quality and service was exceptional, and were responsive to my timeline. More
by DANMMASS
Employees Worked With
Jason
