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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

December 27, 2019

Good Service, Good Price, On-time when promised. 2019 Passat, 44,000 miles, Handled everything I needed and was done on-time. Was worried about spending more at the dealership and it was less than More

by SCOTT VANDORIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 27, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing, Scott!

December 27, 2019

Pleasant, Quick and efficient. Came in for a oil change and tire rotation. Everything went well. I appreciated the soda & muffin they provided in the waiting area. Well appoint More

by LAKEJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
Dec 31, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing about your comfortable wait during your vehicle's service appointment! We look forward to your next visit.

December 27, 2019

Thankful Justin Zantow Was a great car salesman to work with. Had the vehicle I was interested in there and ready to view and test drive. It really was one of More

by rcrawford38@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Dec 31, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Congrats on your new 2020 VW Tiguan SE! We are glad Justin was able to make your purchasing experience a good one!

December 23, 2019

It was a nice experience I had a friendly and honest sales man. He went behind what he had to do for me. He tired to keep things in my budget for me More

by STEPHANIE.DIETSCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

It is gratifying to hear about our employees going the extra mile for our customers! Thanks for the review, Stephanie!

December 22, 2019

Recall Service I scheduled online, received multiple reminders, showed up early and got out before my appointment was even scheduled. Being able to work from the wa More

by CHUCK.ZIELINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
Dec 23, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for this review and your positive feedback, Chuck! We look forward to your next visit!

December 21, 2019

Polite & professional people I came up from Chicago for a specific VW Tiguan at Boucher. The team there was polite, professional, and accommodating. Overall great experience. Reco More

by VES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your Finance Manager
Dec 23, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for this thoughtful review! It is great to hear you were able to find your perfect car here at Boucher! Enjoy your new VW Tiguan and please let us know if there is anything else we can assist you with!

December 21, 2019

Friendly staff and excellent service We had a five star experience purchasing a CPO Golf from Boucher VW. Our salesperson Mike Streff was excellent and had a lot of product knowledge. We More

by ABATINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Eichstead, Mike Streff
Dec 23, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing about your five-star experience with us! Congrats on your new VW Golf! Please reach out to us if there is anything you need moving forward!

December 20, 2019

Best price and service I own an Audi and don't particularly care for the Audi service department experience. Boucher is definitely a great alternative for services that do n More

by FRIDAYS1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
Dec 20, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Jeff, We appreciate your business and are happy we are able to take care of you and your Audi here at Boucher! Please let us know if there is anything else we can help you with!

December 20, 2019

Good stuff! Boucher VW knows their stuff, and I'm relaxed knowing that my issues will be resolved.. Service and parts dept. are wonderful. The staff are helpful a More

by MOPE.MYK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Z service dept.
Dec 20, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

We really appreciate your business and loyalty, Michael! If you ever need anything, please don't hesitate to contact us! Safe travels!

December 20, 2019

Great Experience from Start to Finish I contacted Boucher VW with questions about leasing a 2019 Jetta SEL, and was paired with Luis Veguilla from Internet Sales. Luis was very helpful ri More

by Brent R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jewett in F&I, Sean Christofferson
Dec 20, 2019 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing this awesome review, Brent! We're glad Luis was able to take care of you throughout the vehicle purchase. We look forward to your next visit!

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