Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,210 reviews
January 13, 2020
I would like to point out that your service man Dave Eichstädt is very professionell, courteous and goes the extra mile to keep the customers happy. Eichstädt is very professionell, courteous and goes the extra mile to keep the customers happy. More
by INGEDUSKE
Verified CustomerEmployees Worked With
January 13, 2020
I have been getting my Jetta GLI serviced here for the past year and-a-half and am happy with the quality and cost of the service that has been performed. I would recommend calling to schedule service ins past year and-a-half and am happy with the quality and cost of the service that has been performed. I would recommend calling to schedule service instead of using the online scheduler as the service managers themselves are good about recommending only what needs to be done. I will definitely continue to trust my car with the service department at VW Boucher of Franklin. More
by William
January 11, 2020
Timothy Finkel was a wonderful service consultant. I was in for an oil change and steering wheel lock up. He helped me with my concerns. No concerns were found with my steering wheel. He also informed me th in for an oil change and steering wheel lock up. He helped me with my concerns. No concerns were found with my steering wheel. He also informed me that VW will do an oil consumption test for my VW due to me having a concern about my oil consumption. My jettas oil light has came on twice within 4000 miles after past oil changes,providing me with awareness that the oil is consuming quickly within the 10000 mile interval. I have called VW of America and they recommended to visit a different VW dealership to have an engine oil consumption looked at. Tim assisted me in topping off my oil due to it being low and scheduled an oil change/oil consumption test. I will bring my Jetta back once i hit 1000 miles to have it looked at even further. Overall the service has been a positive experience. More
by PAXSONMENARD5
Employees Worked With
Timothy Finkel
January 11, 2020
Was very happy with Joe the salesman we meet at dealership. We had known what we wanted and short time to see vehicle. Joe let us test drive a vehicle that we were looking at on market place. So bo dealership. We had known what we wanted and short time to see vehicle. Joe let us test drive a vehicle that we were looking at on market place. So bought vehicle that night, since we bought, Boucher VW in Franklin has been a excellent experience. I would recommend anyone looking for a VW to visit them in Franklin they have the best selection of used Tiguan for sale. More
by RRICHTER924
Employees Worked With
January 10, 2020
Your staff always goes out of there way to help,And are very knowledgeable at time of service and help in recovering coupons to help lower my cost. very knowledgeable at time of service and help in recovering coupons to help lower my cost. More
by WIREDAWG1836
Employees Worked With
January 09, 2020
I had a very good experience at the dealership customer service was excellent the area was very nice I sat in waiting for my vehicle will let people know that they have good service. service was excellent the area was very nice I sat in waiting for my vehicle will let people know that they have good service. More
by SHARONWEBBER99
Employees Worked With
Service department
January 09, 2020
Everyone here I worked with did their best to get me into a new golf r. Surprisingly a very pleasant trip to the car dealership! Thanks guys! a new golf r. Surprisingly a very pleasant trip to the car dealership! Thanks guys! More
by ANDYJAB
January 08, 2020
Sunroof drain The sunroof was fine. I had asked the service rep to look at my outside temp indicator. One works and the other does not. They looked at it, the tech The sunroof was fine. I had asked the service rep to look at my outside temp indicator. One works and the other does not. They looked at it, the tech people did not know how to fix it. His response to me was next time they would have to call VW for their opinion. My question was, why didn't you do it today and there was no real answer from him. I was very disappointed to his response. More
by DADDOBNER
Employees Worked With
Samuel Wiroll
January 08, 2020
Oil Change First time I have taken advantage of the "Quick Service" division of Boucher VW and it was a very happy experience. I was greeted promptly, told that First time I have taken advantage of the "Quick Service" division of Boucher VW and it was a very happy experience. I was greeted promptly, told that there were a few customers ahead of me and what the expected wait would be. I sat down, had a bag of fresh popcorn and a little fresh coffee, did a bit of catching up with friends and the car was done. The only negative was that I had to pay for the oil change and tire rotation:):) More
by OWRG
Employees Worked With
David Eichstaedt
January 07, 2020
When I purchased my Jetta on Saturday the salesman Joe K. and Phil the finance rep.were very helpful and informative. I would definitely buy from this dealership again ! Love my Jetta! and Phil the finance rep.were very helpful and informative. I would definitely buy from this dealership again ! Love my Jetta! More
by Kathi Treiber
Employees Worked With
