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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

January 31, 2020

Perfect as always. I have been going to this store for over 10 years. The crew here is exceptional and especially David Eichstadt. Rates are fair, given the level of w More

by Mark S Werner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Boucher works hard to be as transparent as possible when it comes to servicing your vehicle! We are glad that is the kind of service that has been provided to you for years, Mark! We really appreciate your business and loyalty.

January 30, 2020

Had another great experience. Had my car towed in after hours. Dave called me with an estimate by 8:30 the next morning and the car was repaired by 2:30. Couldn’t have been better! More

by JAFREDERICKSON
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you had a smooth and quick service experience with us! Thank you for sharing!

January 30, 2020

My salesman was ready and waiting when I arrived, as was the vehicle I came to see. The dealership was very clean, bright, and nice. A+ experience. More

by DOUGLAS.B.BERG
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Jan 31, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Douglas, It is great to hear Mike was able to go the extra mile for you during your search for a new vehicle and make it a 5-star experience!

January 30, 2020

Awesome Bucher was great. I've literally been treated like a visus by Russ Darrow's service department and am so glad to be working with people I can trust. More

by ANNEEGANWAUKAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Wiroll
Jan 31, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your trust, Annee! We're thankful for customers like you!

January 28, 2020

All Around Wonderful Experience I did a vast search and sent out lots of e-mails when looking for a new vehicle prior to my lease ending. I had great correspondence with Luis which More

by JONKLOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Veguilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Jan 29, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so thrilled Luis and Sean were able to help you with your vehicle search and find you the perfect vehicle! Enjoy your new VW Jetta R-Line and please reach out to us if there is anything else we can do for you!

January 27, 2020

Great experience Fantastic experience from initial correspondence through financing and sign off. Could not have been more pleased. Will definitely be back for my next More

by STEPHEN.JS.LOPES
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Christofferson
Jan 27, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad you had a positive experience, Stephen!

January 27, 2020

As always, everyone was very professional and helpful!! I love my VW crew!! I love the fact that they have snacks in the waiting area! More

by QUIANA.PERRY
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad you have positive experiences with our Service Department, Quiana! We're here for you anytime!

January 27, 2020

ew snow tires Kind,competent staff, quick turnaround on the day of the install.Prior to that ,Darius was extremely helpful assisting us regarding our choice of snow More

by SUEVLIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius
Jan 29, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing this review, Sue!

January 27, 2020

Pre owned car purchase I came in on a Tuesday unannounced and Sam helped me out. He did a tremendous job and made me feel comfortable through the whole process. I would de More

by GARY.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll
Jan 27, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Gary, It is gratifying to hear Sam was able to go the extra mile for you! Thank you so much for sharing!

January 25, 2020

Service done as expected. Forgot to do the coupons I had on the bill but the cashier quickly rectified. New oil change tag on window had the wrong next visit mileage on it, actually less than the mileage More

by REDRHYNO13
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for the 5-star review!

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