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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

March 01, 2020

Had my vehicle serviced before a road trip. During the service they changed my oils, but a few hundred miles into my trip the check engine light came on because my vehicle didn’t have enough adblue in it. More

by CHRISTOPHER.DIAZCARINI
Recommend Dealer
No
Employees Worked With
Michael Tillmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Christopher, We are very sorry for any frustrations we have caused you. We have since then contacted you and worked out a resolution. If that is not the case, or you would like to speak further, please contact our Service Manager, Matthew Larson, at 414-525-1100. Again thank you for reaching out and giving us another opportunity to make things right.

February 29, 2020

Sam was absolutely amazing! He took the time to actually listen to what I was looking for, what my needs were, and took the time to get to know me. I greatly appreciate everything he did for me! More

by Smallfrey
Recommend Dealer
Yes
Employees Worked With
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Wiroll, Sean Christofferson
Mar 02, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for this wonderful review! We are so glad Sam took care of you and made your experience a positive one!

February 28, 2020

We would highly recommend Boucher Volkswagen of Franklin to anyone looking for a VW! Mike Streff was great to work with, and we appreciate his and the company's approach to selling cars. He was very persona More

by Maura
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Mar 02, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for giving us the opportunity to get you the vehicle you wanted, Maura! We are thrilled Mike provided you with a great experience and we hope to see you again in the future!

February 27, 2020

Purchase of a Lifetime!!! Love my 2019 Convertible VW. Stone Washed Blue with tan top. I am waiting now for warm weather so I can take Junebug out of storage. She is the bes More

by SANDYBASEL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Christofferson
Feb 28, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing, Sandy!

February 27, 2020

Appreciate the service I am quite satisfied with Boucher VW in all my interactions with all the employees. I purchased my 2015 Passat SE TDI there new and have returned for More

by LMWELLENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Christofferson, Brian Piper
Feb 28, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad to hear you have had positive experiences with both our Sales and Service Departments here at Boucher! We're always here to help and hope to be of service to you again!

February 27, 2020

Great Service and feedback to any question I needed feedback on the noise and smell on my VW , The service was great and my questions were full answer. Dave took time to let me know what the i More

by ANDREWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad we were able to take care of your vehicle needs here at Boucher, Andrew!

February 26, 2020

Was very helpful with any question that needed to be answer! I will be taking my car back here if i need anymore service done! More

by MICHELLEGOELZER87
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are thrilled you appreciate the service Boucher prides itself on, Michelle! Please give us a call if there is anything else we can do for you!

February 19, 2020

Always great and very helpful. Would not take my car to anyone else. Thanks for always explaining things and for the continual follow up to ensure things are right. More

by GRAHAMC.CASS
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for sharing!

February 18, 2020

Honestly the best people to work with. Super transparent. Super friendly, easy finance, and overall great atmosphere. Would go back for a new car anyday. More

by POV_LIS602
Recommend Dealer
Yes
Employees Worked With
Samuel Wiroll
Feb 19, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad you have an enjoyable time working with our staff here at Boucher! We strive to be as transparent as possible and hit expectations like yours and we are so happy to hear we hit the mark for you! Please reach out to us if there is anything else we can do for you. Safe travels!

February 18, 2020

Always a great service experience. I needed an emergency repair on my VW. My service adviser got me in that day and they took care of my service issue. Great people that are friendly an More

by PAT.MYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so happy we were able to successfully fix your vehicle's emergency repair, Pat! We ride with you every mile!

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