Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,233 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,233 reviews
April 06, 2020
Luis was amazing to work with! He was extremely professional and personable. He helped with the exact car I wanted let me test to out to be sure it was a great fit and made me feel comfortable. Tha professional and personable. He helped with the exact car I wanted let me test to out to be sure it was a great fit and made me feel comfortable. Thank you Luis and will definitely recommend him at Boucher! More
by Cmontesanto
Employees Worked With
April 05, 2020
Great deal with a great experience I worked with Tyler originally 3 years ago when I was looking at purchasing my 2017 GTI. I ended up buying from another dealer then but he was my firs I worked with Tyler originally 3 years ago when I was looking at purchasing my 2017 GTI. I ended up buying from another dealer then but he was my first call this time around. He was a pleasure to work with and very straight forward. He really helped me make the decision without any kind of pressure. We were able to talk about the options and figure out which one worked best for me. I drove home in my dream car. 10/10 would recommend Tyler again. The finance representative I worked with was also very friendly as well. I unfortunately forgot his name, but he made the actual purchase process transparent and painless. More
by LEX.COURTNEY18
Verified CustomerEmployees Worked With
Tyler Davis
April 03, 2020
I love my service team My check engine light came on in my car and David came to the rescue. I waited until Wednesday so I could leave my car with the Service Department. My check engine light came on in my car and David came to the rescue. I waited until Wednesday so I could leave my car with the Service Department. I was concerned of coming into contact with people since I have been quarantined due to COVID-19 and my position with patients. I was able to sanitize everything including my key, left it for the service tech and was on my way in my second car to help others. I got the next patient seen without a glitch. Upon the completed service I called in my card, the key was in the car and ready for me to pick up. There was a cover on the steering wheel and I sanitized (my precaution) and left. Thank you David and the Service Team. More
by PATTYFAULHABER
Employees Worked With
March 31, 2020
Brian at the service center is awsome Brian understood my needs during these pandemic times, by supplying a driver, and when I had a malfunctioning part, loaned me a car- helping me follow Brian understood my needs during these pandemic times, by supplying a driver, and when I had a malfunctioning part, loaned me a car- helping me follow the stay at home law promoted by the government More
by BOBLUDWIGTOSA
Employees Worked With
Brian Piper
March 26, 2020
It starts with how nice the showroom looks and goes up from there . My salesman tony was great answered all my questions and got me a fair price.. the rest of the team my great as well .the experience wa from there . My salesman tony was great answered all my questions and got me a fair price.. the rest of the team my great as well .the experience was the best I ever had buying a car. More
by DAL1962
Employees Worked With
Anthony McBain
March 21, 2020
No nonsense service Met Jason as I pulled in for recall repair. He said an hour or a little more. Fifty five minutes later I was on my way home. The experience was just Met Jason as I pulled in for recall repair. He said an hour or a little more. Fifty five minutes later I was on my way home. The experience was just as I hoped for. More
by KAAROURKE
Employees Worked With
March 20, 2020
Treated like a valued customer all of the time! Even if I have had some warranty and recall issues on my 2018 Volkswagen Atlas SEL, I have never been treated like I was a nuisance or that they didn' Even if I have had some warranty and recall issues on my 2018 Volkswagen Atlas SEL, I have never been treated like I was a nuisance or that they didn't value my business. More
by MANNOIII
March 20, 2020
Boucher VW of Franklin continues to serve customers in a courteous an professional manner. While having my car serviced is not something I look forward to, I do enjoy catching up on the latest news from VW courteous an professional manner. While having my car serviced is not something I look forward to, I do enjoy catching up on the latest news from VW with Jason Zakszewski and Joe Kryszewski. Thanks for another job well done! More
by STUHMERP
Employees Worked With
Other Employees :
Your cashier deserves 5 stars as well!
March 19, 2020
2019 VW Alltrack Purchase I recently purchased a 2019 VW Alltrack from Boucher VW. The process of looking, test driving, questioning, purchase and finance was awesome! Tony McB I recently purchased a 2019 VW Alltrack from Boucher VW. The process of looking, test driving, questioning, purchase and finance was awesome! Tony McBain was our sales professional and he patiently answered all of our questions. He was low pressure and the whole sales process was painless. Phil in finance was also a delight to work with. We also service our cars at Boucher and receive great service all around. Thank you! More
by Jim K
Employees Worked With
Anthony McBain
March 17, 2020
Buying a car was a pleausre We recently bought a car here and dealt with Nick Imig. What a pleasure! Professional, knowledgeable, and personable. The whole experience made us fee We recently bought a car here and dealt with Nick Imig. What a pleasure! Professional, knowledgeable, and personable. The whole experience made us feel good about coming to Boucher Volkswagen. We will definitely recommend Boucher and Nick to our friends looking for a car. More
by prschaffer
Employees Worked With
