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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

4.7
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,210 reviews

March 31, 2020

Brian at the service center is awsome Brian understood my needs during these pandemic times, by supplying a driver, and when I had a malfunctioning part, loaned me a car- helping me follow More

by BOBLUDWIGTOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Piper
Mar 31, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your feedback and review!

March 26, 2020

It starts with how nice the showroom looks and goes up from there . My salesman tony was great answered all my questions and got me a fair price.. the rest of the team my great as well .the experience wa More

by DAL1962
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
Mar 27, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for sharing! We are so glad you had a great car-buying experience here at Boucher!

March 21, 2020

No nonsense service Met Jason as I pulled in for recall repair. He said an hour or a little more. Fifty five minutes later I was on my way home. The experience was just More

by KAAROURKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We work hard to meet expectations like yours and we are so happy to hear we hit the mark for you!

March 20, 2020

Boucher VW of Franklin continues to serve customers in a courteous an professional manner. While having my car serviced is not something I look forward to, I do enjoy catching up on the latest news from VW More

by STUHMERP
Recommend Dealer
Yes
Employees Worked With
Joe Kryszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your cashier deserves 5 stars as well!
Mar 24, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Thank you for sharing!

March 20, 2020

Treated like a valued customer all of the time! Even if I have had some warranty and recall issues on my 2018 Volkswagen Atlas SEL, I have never been treated like I was a nuisance or that they didn' More

by MANNOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad you have positives experiences with our Service Department! Thank you so much for sharing!

March 19, 2020

2019 VW Alltrack Purchase I recently purchased a 2019 VW Alltrack from Boucher VW. The process of looking, test driving, questioning, purchase and finance was awesome! Tony McB More

by Jim K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McBain
Mar 24, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Congratulations on your new 2019 VW Alltrack! We are so glad you had an easy and smooth purchasing process, Jim! Please let us know if there is anything else we can do for you!

March 17, 2020

Buying a car was a pleausre We recently bought a car here and dealt with Nick Imig. What a pleasure! Professional, knowledgeable, and personable. The whole experience made us fee More

by prschaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Imig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad Nick provided you with a smooth and efficient car-buying experience!

March 16, 2020

nice waiting area, too long - 90 minutes for an oil change I just received a flyer in the mail with price reductions for oil, wipers, and air filters - I would like to get credit . Is that doable now? More

by JIMHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure on her name
Mar 18, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

Jim, please contact our Service Manager, Matt Larsen, at 414-525-1100 so we can discuss this further. Thanks for bringing this to our attention!

March 13, 2020

Mike was great to work with, very straight forward. He did not try to swindle me and he laid out my options very concisely. Was fun to talk with and make conversation as well! Overall seemed like a really More

by bass.bone4211
Recommend Dealer
Yes
Employees Worked With
Mike Streff
Mar 13, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are so glad your purchasing process with Mike went smoothy! Please let us know if there is anything else we can assist you with!

March 12, 2020

Very polite and knowledgeable staff they were right on with price quote and the time they quoted was actually less. Took care of everything that was needed. More

by MBRO57
Recommend Dealer
Yes
Employees Worked With
Justin Zantow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Easterlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Boucher Volkswagen Marketplace of Franklin responded

We are glad our Service Department here ar Boucher was able to take care of all your vehicle needs!

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