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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,210 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
April 10, 2020
Service Brian called by 9am and let me know what was going on with my car!! Great communication about what my car needed and it was quick!! Brian called by 9am and let me know what was going on with my car!! Great communication about what my car needed and it was quick!! More
by LUCKYHUCKY
Verified CustomerEmployees Worked With
Brian Piper
April 10, 2020
Some of the nicest people to work with. I've been using this dealer for their service and sales for many years. They have always been wonderful to work with and I look forward to working wit I've been using this dealer for their service and sales for many years. They have always been wonderful to work with and I look forward to working with them for years ahead. More
by JOEL
April 10, 2020
Volkswagen Boucher is the way to go!!!I was able to find Volkswagen Boucher is the way to go!!! I was able to find a car that was perfect for me and the family. Micheal Tillman was Persistent and patient on Volkswagen Boucher is the way to go!!! I was able to find a car that was perfect for me and the family. Micheal Tillman was Persistent and patient on helping me find what I was looking for. The staff was friendly and was able to walk out that same day with a Volkswagen atlas! Thx again for making this a Smooth transition into my next vehicle More
by Alex Tapia
Employees Worked With
April 10, 2020
Totally honest,informative and efficent Jason is always up front with any issue dealing with my Taureg. When I come into the Boucher Service Department I feel like I'm among friends. Jason is always up front with any issue dealing with my Taureg. When I come into the Boucher Service Department I feel like I'm among friends. More
by tearl
April 09, 2020
Easy purchase I found this dealership using the True Car app. All discussions were by text, which was nice. The car was ready and waiting for me when I arrived. T I found this dealership using the True Car app. All discussions were by text, which was nice. The car was ready and waiting for me when I arrived. The only negative thing I have to report isn’t with the dealer, but with Volkswagen. I got an email from them pushing their 6 year no interest, no money down financing. However, they would not honor that at the price we agreed to. This seems somewhat shady to me. If the price goes up for using this financing, then it’s not really zero percent. More
by GWALDECK
Employees Worked With
April 07, 2020
Brake job I had brake service, oil change and tire rotation done at Boucher VW. Jason and David always pleasant to deal with. As always the best service in tow I had brake service, oil change and tire rotation done at Boucher VW. Jason and David always pleasant to deal with. As always the best service in town!!! More
by Jim K
April 07, 2020
Hey Luis, thanks for the anxiety free experience purchasing my used car! I was very comfortable with your professional disposition and concern that all my questions and needs were met. I will defini purchasing my used car! I was very comfortable with your professional disposition and concern that all my questions and needs were met. I will definitely recommend Boucher VW Franklin to anyone I know who is looking to purchase a vehicle as their 1st stop! I will be sure to tell them to ask for Luis! THANKS More
by Steve
Employees Worked With
April 06, 2020
Luis was amazing to work with! He was extremely professional and personable. He helped with the exact car I wanted let me test to out to be sure it was a great fit and made me feel comfortable. Tha professional and personable. He helped with the exact car I wanted let me test to out to be sure it was a great fit and made me feel comfortable. Thank you Luis and will definitely recommend him at Boucher! More
by Cmontesanto
Employees Worked With
April 05, 2020
Great deal with a great experience I worked with Tyler originally 3 years ago when I was looking at purchasing my 2017 GTI. I ended up buying from another dealer then but he was my firs I worked with Tyler originally 3 years ago when I was looking at purchasing my 2017 GTI. I ended up buying from another dealer then but he was my first call this time around. He was a pleasure to work with and very straight forward. He really helped me make the decision without any kind of pressure. We were able to talk about the options and figure out which one worked best for me. I drove home in my dream car. 10/10 would recommend Tyler again. The finance representative I worked with was also very friendly as well. I unfortunately forgot his name, but he made the actual purchase process transparent and painless. More
by LEX.COURTNEY18
Employees Worked With
Tyler Davis
April 03, 2020
I love my service team My check engine light came on in my car and David came to the rescue. I waited until Wednesday so I could leave my car with the Service Department. My check engine light came on in my car and David came to the rescue. I waited until Wednesday so I could leave my car with the Service Department. I was concerned of coming into contact with people since I have been quarantined due to COVID-19 and my position with patients. I was able to sanitize everything including my key, left it for the service tech and was on my way in my second car to help others. I got the next patient seen without a glitch. Upon the completed service I called in my card, the key was in the car and ready for me to pick up. There was a cover on the steering wheel and I sanitized (my precaution) and left. Thank you David and the Service Team. More
by PATTYFAULHABER
Employees Worked With
