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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
875 Reviews

875 Reviews of Boucher Nissan of Waukesha - Service Center

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July 03, 2024

Based on the help we received from all the staff, I would say we enjoyed our experience More

by Pattilock24
Recommend Dealer
Yes
Employees Worked With
My sales rep was Lenny DeBrito. He really took good care of me after my car was totaled. Kevin at Boucher auto body was amazing. He truly rescued me. We also worked with Bradley Erie financial services. He was very efficient and respectful of the time it
Jul 04, 2024 -

Boucher Nissan of Waukesha responded

Patti, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Lenny, Kevin, and Bradley met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Melvin Ehnert Service Manager 262-542-5500

June 30, 2024

It was good. They were very friendly and helpful. My service was done as expected. More

by VOKOVITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

June 20, 2024

Quick to respond-sensitive to the need for an appointment -went above and beyond service needs! Polite, friendly More

by Patski55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 22, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

June 19, 2024

The service was friendly and fast. No high pressure upsells but good advice on needed service items for the future. More

by BABTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

June 19, 2024

Communication is poor and service is questionable. Had my car for a week and returned it to me dirty and a tool laying on the matt in front seat. Concerned I need to get rid of my car cus I question i More

by tmrosencrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert Service Manager 262-542-5500

June 18, 2024

Professional! Great service! Amazing communication! Videos sent to show the progress of your vehicle! Affordable! Great location! More

by Cora B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Service
Jun 19, 2024 -

Boucher Nissan of Waukesha responded

Cora, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Melvin Ehnert Service Manager 262-542-5500

June 15, 2024

I was genuinely pleased with the fast and efficient service I received. I was also pleasantly surprised to find my vehicle freshly washed when I picked it up. More

by scott.reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us, Scott. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

June 15, 2024

Tylor was such a great service rep. Very knowledgeable and willing to do whatever it took to address my concerns. And you guys washed and shined my tires. Hats of to you guys. Top notch More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience, Keith! We sincerely value your business and look forward to your next visit. Melvin Ehnert Service Manager 262-542-5500

June 05, 2024

Always quick courteous and they explain what’s going on and they are never pushy More

by Mark.toto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience, Mark! We sincerely value your business and look forward to your next visit. Melvin Ehnert Service Manager 262-542-5500

June 03, 2024

Our experience with the service dept. was very good. Mike explained what they did to find the problem and, fortunately, our car was in good shape. We got a shuttle to take us home. The d More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Boucher Nissan of Waukesha responded

Thank you, Missy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

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