Boucher Nissan of Waukesha - Service Center

They are always accommodating, they have you in and out in a timely manner. However, one small concern I have is last oil change appt. Tyler did the inspection and the treads on my tires were 4, when I cam in a timely manner. However, one small concern I have is last oil change appt. Tyler did the inspection and the treads on my tires were 4, when I came Thursday, they were 7...Tyler name is on the paper again..ik I need new tires so not sure how my tread went back up More

Quick service. Reasonable price. The waiting room was nice and I was offered a ride home instead of waiting. Reasonable price. The waiting room was nice and I was offered a ride home instead of waiting. More

Difficult to work through Nissan and Boucher to solve the problem we are having, which we do not have resolution on. Not customer centric. problem we are having, which we do not have resolution on. Not customer centric. More

Very proffessional, job very well done. Exceptional customer service in every way I would recommend this dealer to everyone Exceptional customer service in every way I would recommend this dealer to everyone More

Mike made it smooth, easy, and he was extremely happy, and helpful. If I ran a company I'd hope to have employees like Mike. Honestly made my experience tremendous. and helpful. If I ran a company I'd hope to have employees like Mike. Honestly made my experience tremendous. More

Friendly and attentive. Friendly and attentive from all. Clean too. Enjoyed the coffee choices too. Friendly and attentive from all. Clean too. Enjoyed the coffee choices too. More

Took care of dealing with extended warranty. He understood I needed car back fast and also sent car to pick me up so I could get my car. great experience. He understood I needed car back fast and also sent car to pick me up so I could get my car. great experience. More

Disappointed that there was no communication from service department regarding my car. I had to call to find out what was being done. I brought the car in on January 29. I picked up a loaner on January 31. I department regarding my car. I had to call to find out what was being done. I brought the car in on January 29. I picked up a loaner on January 31. I heard nothing about my vehicle until I called on February 20. I picked up my car on February 21. UPDATED!! I received a call from Mel Ehnert following my last service. Mel apologized for the delay in communication. I have enjoyed working with Boucher Nissan in the past and will continue to have my car serviced with Boucher Nissan. Mel assured me that there will be better communication in the future. Mel also explained to me the difficulty in working with an electric vehicle as it is such a new technology and it is presenting a learning curve. More

Precise and friendly I enjoyed the experience and working with the team and very knowledgeable and easy and I was done early with the team and very knowledgeable and easy and I was done early More

All right Great attention to details Listen to the customer Facilities are great and spacious customer Facilities are great and spacious More