Boucher Nissan of Waukesha - Service Center

Complete excellent experience From the moment I drove in to the minute Selena took me up to the cashier was nothing but exceptional. The customer service was very well received and From the moment I drove in to the minute Selena took me up to the cashier was nothing but exceptional. The customer service was very well received and the time estimation for the services performed on my vehicle were spot on. My questions were answered to my expectations as well. I very much look forward to my next visit! More

hassle free experience Great service. I will come back. They made me feel welcome and important. I would highly recommend you to others. Keep up the great work. Great service. I will come back. They made me feel welcome and important. I would highly recommend you to others. Keep up the great work. More

Service center I purchased a car from a different Nissan location and had a great experience. Since relocating this location is much closer. Ive been in multiple tim I purchased a car from a different Nissan location and had a great experience. Since relocating this location is much closer. Ive been in multiple times for service and each experience has been worse than the other. Service counter staff were rude and talking to me like I knew nothing about my car. The female counter staff was talking about another customer being rude they were but her attitude was terrible. I will be driving my car out of my way to the dealership I purchased it from or paying for my services before taking my car back here. More

Quick and efficient The scheduler got me in quick for service, I thought I would be there for an hour but I was happily on my way with my oil changed, car washed and ever The scheduler got me in quick for service, I thought I would be there for an hour but I was happily on my way with my oil changed, car washed and everything good to go in less than 45 min. Thanks for everything. More

Worth the drive for excellent service! I am nearly 90 years old and reside in Racine. Regardless, I always bring my nearly 20 yo Maxima to Boucher Nissan for all my service work. Scheduling I am nearly 90 years old and reside in Racine. Regardless, I always bring my nearly 20 yo Maxima to Boucher Nissan for all my service work. Scheduling is efficient and timely. I am always greeted professionally and quickly upon arrival. The work is explained to me in language I understand and performed in a timely fashion. The service waiting area is pleasant, clean and full of great free snacks. The atmosphere in general is cheerful and bright. Checkout is quick. Costs are unbeatable. They even washed my car! The service team escorted me to my waiting car and made certain I was comfortable and safe to drive home. What a great experience. More

Preventive maintenance The service department is always prompt, courteous and informative on services being provided. They make every effort to make sure you are satisfied. The service department is always prompt, courteous and informative on services being provided. They make every effort to make sure you are satisfied. Liked the cookie surprise. Thank you. More

Oil change I love the way they do business,it was on time, they offer to wash my car after the service was done. A wash whenever I'm in the area I love the way they do business,it was on time, they offer to wash my car after the service was done. A wash whenever I'm in the area More

Greg Tester is excellent Every visit is enjoyable...Greg is great. He is very attentive, he is super professional, the dealership has nice amenities for waiting customers. I Every visit is enjoyable...Greg is great. He is very attentive, he is super professional, the dealership has nice amenities for waiting customers. I'll be back. More

Service Awesome customer service as always! The entire Boucher dealership family is in a class by itself - treating each customer as special. As great as they Awesome customer service as always! The entire Boucher dealership family is in a class by itself - treating each customer as special. As great as they are at customer service they are equally great in talent and expertise when it comes to servicing your vehicle. More

many problems with certified vehicle.After having my vehicle for 4 days, and telling them i found what looks to be a piece of a broken spring in my garage. I was told it was a piece of my license plate vehicle for 4 days, and telling them i found what looks to be a piece of a broken spring in my garage. I was told it was a piece of my license plate bulb cover, which they kept.When the vehicle was home I checked underneath and the rear spring was snapped. Another problem when I purchased the certified and the tires were (fine) After checking the tires,and finding two plugs in one tire.I was told the tires were fine. I took the vehicle to another dealer and was told the tires are dry rotted and need to be replaced. Many of problems with vehicle,heated seats,new engine,a/c leak and other problems after one year of a certified vehicle.vise president said lets put you in a different vehicle, offered 7,000 less than I owe! There are plenty of other good dealers to do business with. business with and More