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Boucher Nissan of Waukesha - Service Center
Waukesha, WI
844 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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844 Reviews of Boucher Nissan of Waukesha - Service Center
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November 28, 2019
Always a thorough job Boucher Nissan shines with customer service. The Service Department personnel are always cheerful, bright, and know what they're doing. Service is don Boucher Nissan shines with customer service. The Service Department personnel are always cheerful, bright, and know what they're doing. Service is done well the first time around. Getting appointments is easily done via their website or just phoning in. I have confidence in the work they do and no worries afterwards. Keep up the good work. It's why I drive from Lake Geneva to Waukesha! More
by arniem54
Verified CustomerEmployees Worked With
November 27, 2019
Great people, great service! Arrived on a Friday afternoon with an issue. Service was quick and they resolved problem. What more could I ask for? Have been coming here for abou Arrived on a Friday afternoon with an issue. Service was quick and they resolved problem. What more could I ask for? Have been coming here for about seven years - keep the great work going! More
by TOMT0
Employees Worked With
Other Employees :
Nice young lady service advisor- don't see her name on list.
November 27, 2019
This place is a joke - don't trust that any work is done This place is a joke. Repeatedly we have had our vehicles serviced there and have no clue if work was actually done.Every time that we go in they ind This place is a joke. Repeatedly we have had our vehicles serviced there and have no clue if work was actually done.Every time that we go in they indicate our tire pressures were checked and are at the recommended level, and they are not. And there is no change from the levels they are at when we arrived. This week I was there for the normal 30k mile service, which includes a tire rotation. However, after the "rotation" the tires that were low/high hadn't changed positions making me really question if the rotation was even completed. I also asked them to look at the driver's window as it had been acting up for many months. It would start to go up but then go back down all on its own, almost like it was blocked. The woman tried the window and of course it worked just find. Since it wasn't acting up at that moment she said there is nothing they could do, which I don't believe. You can still investigate an issue even if you don't see it directly. But of course, the issue happened again within an hour of leaving the dealership as they wouldn't even check it out.... More
by bbehl42
Employees Worked With
Shannon Povlich
November 27, 2019
Speedy and professional service Great service, quick turn-around, professional and courteous staff that kept me posted on the status of the progress on my vehicle. Nice lounge and i Great service, quick turn-around, professional and courteous staff that kept me posted on the status of the progress on my vehicle. Nice lounge and internet that allowed me to get some work done while I waited for service completion. More
by PSCHOENKE
Employees Worked With
Alisha Gonzales
November 26, 2019
Fantastic! Thank you so much to Jennifer, Amanda, and Jose who took such excellent care of me and my car. Process was smooth and never felt sold to. Highly recom Thank you so much to Jennifer, Amanda, and Jose who took such excellent care of me and my car. Process was smooth and never felt sold to. Highly recommend!!! More
by rdh2002
Employees Worked With
Amanda, Jose, Jennifer Schrader
November 26, 2019
Awesome Service! The people I worked with at Boucher Nissan in Waukesha were pleasant, friendly, and knowledgable, Highly recommend this location for a sound car buyin The people I worked with at Boucher Nissan in Waukesha were pleasant, friendly, and knowledgable, Highly recommend this location for a sound car buying experience. More
by ZHASTINGS
Employees Worked With
November 26, 2019
Took 1.5 hiurs Not sure if it’s typical for an oil change and tire rotation, but I was in for over 1.5 hours. Place has nice area and good coffee. Just took awhile. Not sure if it’s typical for an oil change and tire rotation, but I was in for over 1.5 hours. Place has nice area and good coffee. Just took awhile. More
by jjbardo18
Employees Worked With
gordie boucher
November 26, 2019
Car serviing Had to bring in my Maxima for servicing. Fast, friendly, and efficient. Courtesy car driver very friendly, and professional. Female associate at the s Had to bring in my Maxima for servicing. Fast, friendly, and efficient. Courtesy car driver very friendly, and professional. Female associate at the service desk was very informative. More
by ZESPIN1977
Employees Worked With
Sorry, can't remember, but everyone bwas fantastic.
November 26, 2019
Excellent Service! Excellent service with friendly and knowledgeable staff. I am always able to get an appointment when I need one. I highly recommend them if you need t Excellent service with friendly and knowledgeable staff. I am always able to get an appointment when I need one. I highly recommend them if you need to have service preformed! More
by EMILY B
Employees Worked With
None of the above
November 26, 2019
Obnoxious Music I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming so I have to go back. Following one more free oil change, I will not sit and wait for work to be done listening to hard rock blasting from the sales area with the tv blaring cold cases on the Justice Network. My car was washed, but still dirty. Little things matter. It was ready on time, but without all work performed. Would I recommend is "maybe". I don't remember the names of my service representatives. More
by Shellrae
Employees Worked With
gordie boucher
