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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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November 26, 2019

Fantastic! Thank you so much to Jennifer, Amanda, and Jose who took such excellent care of me and my car. Process was smooth and never felt sold to. Highly recom More

by rdh2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Jose, Jennifer Schrader
November 26, 2019

Awesome Service! The people I worked with at Boucher Nissan in Waukesha were pleasant, friendly, and knowledgable, Highly recommend this location for a sound car buyin More

by ZHASTINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ovies
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Took 1.5 hiurs Not sure if it’s typical for an oil change and tire rotation, but I was in for over 1.5 hours. Place has nice area and good coffee. Just took awhile. More

by jjbardo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gordie boucher
November 26, 2019

Car serviing Had to bring in my Maxima for servicing. Fast, friendly, and efficient. Courtesy car driver very friendly, and professional. Female associate at the s More

by ZESPIN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember, but everyone bwas fantastic.
November 26, 2019

Excellent Service! Excellent service with friendly and knowledgeable staff. I am always able to get an appointment when I need one. I highly recommend them if you need t More

by EMILY B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
November 26, 2019

Obnoxious Music I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming More

by Shellrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gordie boucher
November 26, 2019

Clueless, high turnover, always something wrong when I leave Staff seems to never know the answer to my questions. There is high turnover. I never see the same people working. They appear unkept. Mainly every ti More

by trrench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
Dec 05, 2019 -

Boucher Nissan of Waukesha responded

Thank you for your feedback. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact our Service Manager, Chris Resa, at 262-542-5500 so we can address your concerns and go the extra mile to make things right. We hope to hear from you soon.

November 26, 2019

brake service & oil change. An unexpected delay of parts delivery allowed usage of a new loaner which introduced me to updated tech. I look forward to future service, discounts, More

by debgrze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
selena
June 12, 2019

Simple oil change, good experience I have been unimpressed with experiences with my Infiniti at the Infiniti dealership a half mile down the road. Just testing the water at your Niss More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
May 20, 2019

POOR SERVICE I wouldn't do business with this place if they were the last dealership on earth! First, their service dept. Doesn't put the plug back in after an oil More

by Kms123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim, Matt, General Manager
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