Boucher Nissan of Waukesha - Service Center
Waukesha, WI
830 Reviews of Boucher Nissan of Waukesha - Service Center
Fantastic! Thank you so much to Jennifer, Amanda, and Jose who took such excellent care of me and my car. Process was smooth and never felt sold to. Highly recom Thank you so much to Jennifer, Amanda, and Jose who took such excellent care of me and my car. Process was smooth and never felt sold to. Highly recommend!!! More
Awesome Service! The people I worked with at Boucher Nissan in Waukesha were pleasant, friendly, and knowledgable, Highly recommend this location for a sound car buyin The people I worked with at Boucher Nissan in Waukesha were pleasant, friendly, and knowledgable, Highly recommend this location for a sound car buying experience. More
Took 1.5 hiurs Not sure if it’s typical for an oil change and tire rotation, but I was in for over 1.5 hours. Place has nice area and good coffee. Just took awhile. Not sure if it’s typical for an oil change and tire rotation, but I was in for over 1.5 hours. Place has nice area and good coffee. Just took awhile. More
Car serviing Had to bring in my Maxima for servicing. Fast, friendly, and efficient. Courtesy car driver very friendly, and professional. Female associate at the s Had to bring in my Maxima for servicing. Fast, friendly, and efficient. Courtesy car driver very friendly, and professional. Female associate at the service desk was very informative. More
Excellent Service! Excellent service with friendly and knowledgeable staff. I am always able to get an appointment when I need one. I highly recommend them if you need t Excellent service with friendly and knowledgeable staff. I am always able to get an appointment when I need one. I highly recommend them if you need to have service preformed! More
Obnoxious Music I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming so I have to go back. Following one more free oil change, I will not sit and wait for work to be done listening to hard rock blasting from the sales area with the tv blaring cold cases on the Justice Network. My car was washed, but still dirty. Little things matter. It was ready on time, but without all work performed. Would I recommend is "maybe". I don't remember the names of my service representatives. More
Clueless, high turnover, always something wrong when I leave Staff seems to never know the answer to my questions. There is high turnover. I never see the same people working. They appear unkept. Mainly every ti Staff seems to never know the answer to my questions. There is high turnover. I never see the same people working. They appear unkept. Mainly every time I leave there is a reason I have to return. First time they did not 'refresh' the maintenance needs that pop up on my mid screen. So I had to drive 35 miles back the next week to have them correct it. This last time they forgot to put the tire bolt lock back on my tires and I had to return to pick it up a few days later. All the above does not give me any confidence in their work on my Armada. More
brake service & oil change. An unexpected delay of parts delivery allowed usage of a new loaner which introduced me to updated tech. I look forward to future service, discounts, An unexpected delay of parts delivery allowed usage of a new loaner which introduced me to updated tech. I look forward to future service, discounts, & sales. More
Simple oil change, good experience I have been unimpressed with experiences with my Infiniti at the Infiniti dealership a half mile down the road. Just testing the water at your Niss I have been unimpressed with experiences with my Infiniti at the Infiniti dealership a half mile down the road. Just testing the water at your Nissan shop, the job was done in the same amount of time, but everyone working there had a personality and they were great! Also, it was a couple bucks cheaper- not a big deal, but icing on the cake. More
POOR SERVICE I wouldn't do business with this place if they were the last dealership on earth! First, their service dept. Doesn't put the plug back in after an oil I wouldn't do business with this place if they were the last dealership on earth! First, their service dept. Doesn't put the plug back in after an oil change, and the engine seizes on the interstate, stranding my daughter and her little baby in January. It takes the 3 MONTHS to put in a new engine. Then, after hearing noises, she has the engine checked out by a different dealership. Guess what? THEY DIDNT PUT ALL THE PARTS BACK ON THE ENGINE. Crappy customer service and crappy service technition. Service. More