Boucher Nissan of Waukesha - Service Center
Waukesha, WI
830 Reviews of Boucher Nissan of Waukesha - Service Center
Great friendly service Good service . Car was ready when I expected it , even though some additional service was performed. Very friendly service writer ,explained everythin Good service . Car was ready when I expected it , even though some additional service was performed. Very friendly service writer ,explained everything that was done. More
Very good experience! Amanda was absolutely awesome to work with! Very pleasant & the work on our car was done so fast! Kudos to you guys & thank you for the great servic Amanda was absolutely awesome to work with! Very pleasant & the work on our car was done so fast! Kudos to you guys & thank you for the great service!!!! More
Above expectation I took my car in for a recall and oil change. Service was to take close to 90 minutes but it was done in 60. Very pleasantly surprised. Thank you. I took my car in for a recall and oil change. Service was to take close to 90 minutes but it was done in 60. Very pleasantly surprised. Thank you. More
Took 4 visits but got it fixed we kept getting a malfunction alert for the auto emergency braking. After two appointments where first they replaced a sensor then entire module, the we kept getting a malfunction alert for the auto emergency braking. After two appointments where first they replaced a sensor then entire module, the malfunction alert would still pop up intermittently. But then when I would shut off the car after arriving at a destination it would go away. Brought the car in for another appointment and they couldn't find anything wrong. Finally the alert malfunction popped up and I drove right in, they were able to attach it right away to the diagnostic computer, and it showed it was the camera. This was replaced, and SO FAR no further malfunction alerts have popped up. I am hoping it is gone for good. While it took 4 appointments, they did seem to listen to me, and were responsive when I drove in without an appointment and showed them the malfunction alert, and did the diagnostic right away. Not sure if this could have been fixed sooner? They were able to see a defect upon the camera repair, so perhaps at an earlier appointment they might have seen this then, I can't be certain. Chris the service manager was helpful and did listen to me when I called and when I drove in with the malfunction showing. More
Poor customer service I had to call twice to see when my truck would be done. I asked for the truck to be washed. It was not. I asked if it could be when I was paying and I had to call twice to see when my truck would be done. I asked for the truck to be washed. It was not. I asked if it could be when I was paying and I got we’ll see. It never was washed. Inside the truck, Not all of the glove compartment items were put back in. The last time I scheduled a oil change on the phone, it was not put into the system. I came in at my scheduled time but since it was not in the system, I would have to wait over an hour. Not thrilled with the service. More
Oil Change I stopped in for a oil change. I was in and out in less than a hour. Great service, friendly staff too. The service department also offered a free car I stopped in for a oil change. I was in and out in less than a hour. Great service, friendly staff too. The service department also offered a free car wash which was very nice. More
A1 service! I arrived 50 minutes prior to close hoping I could get my oil changed. Without hesitation they said "sure". I was in & out in under 30min. Wonderful I arrived 50 minutes prior to close hoping I could get my oil changed. Without hesitation they said "sure". I was in & out in under 30min. Wonderful service & staff Heidi Rottscholl More
FAST AND EASY Came in to service my 2019 Nissan Sentra and came out with a brand new 2019 Nissan Murano as a second vehicle thanks to Miguel Ceja. He made the impos Came in to service my 2019 Nissan Sentra and came out with a brand new 2019 Nissan Murano as a second vehicle thanks to Miguel Ceja. He made the impossible possible! More
Thank you Thanks to the manager for taking us at the Waukesha location. Peace to Amanda and the hard working service staff for putting up with my family and Thanks to the manager for taking us at the Waukesha location. Peace to Amanda and the hard working service staff for putting up with my family and holding down my booster chair. More
Fast and easy It was fast and easy getting our 2018 Rogue serviced, it was taken care of right away, pulled in and the vehicle was taken back right away, awesome It was fast and easy getting our 2018 Rogue serviced, it was taken care of right away, pulled in and the vehicle was taken back right away, awesome More