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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
874 Reviews
Call Service Center (262) 254-3975

874 Reviews of Boucher Nissan of Waukesha - Service Center

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September 08, 2024

The people working in the service department were all I really interacted with, but they were all professional, nice, and knew what they were talking about and how to talk to me about it. More

by ANNAPETT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Anna, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

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September 07, 2024

I was very pleased with the way they handle my card. I want to thank you very much More

by D.KILLIEBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

September 06, 2024

Everyone was very friendly and they were more than happy to help me with my issue and any questions I had. Will definitely return in the future More

by devinfabgames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Boucher Nissan of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

September 04, 2024

La atencion por parte de el personal de todas lasa areas fue excelente,todo el personal fue muy cordial More

by julioroulier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ovies
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Boucher Nissan of Waukesha responded

Julio, Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

September 04, 2024

They were very efficient and courteous when I was there. All my questions were answered. More

by PY121422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Boucher Nissan of Waukesha responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 04, 2024

Always an honest service place to service my Nissan Maxima. Never push me to do more than what is needed or at least tells me so I can budget for it!! More

by KHAUSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Report | Print
Sep 04, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

September 04, 2024

Boucher Nissan takes good care of me and my car. Service does a great job answering my questions. I have a higher level of confidence with the Boucher team. More

by Pattilock24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
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Sep 04, 2024 -

Boucher Nissan of Waukesha responded

Thank you, Patti, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

August 26, 2024

well, went for oil change, end up with need to replace oil pan, but worse part about it was no one really communicated about the time was gonna take... i had to call and ask about it. other issues i ask More

by IMALISZEWSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Report | Print
Aug 27, 2024 -

Boucher Nissan of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Melvin Ehnert Service Manager 262-542-5500

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August 21, 2024

Thank you for being very accommodating and taking the extra time to explain everything. See you in 3,000 miles! More

by jenmast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Report | Print
Aug 21, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that Tyler and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

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August 19, 2024

Terrible experience. Tyler in the service department went above and beyond to take care of me. Incomplete work that took multiple visits to get completed. Would recommend More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Zimmerman
Report | Print
Aug 23, 2024 -

Boucher Nissan of Waukesha responded

Keith, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert Service Manager 262-542-5500

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