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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
844 Reviews

844 Reviews of Boucher Nissan of Waukesha - Service Center

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July 17, 2020

Good service for the most part Good service. Had an issue after service, but was able to get it resolved in a timely manner. I eill continue to have my vehicle serviced at Boucher. More

by barb-italiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing, Barb!

July 15, 2020

Not for the immunocompromised or their family members I got an oil change here. The service itself was fine (took a little long but overall fine), the problem was that on this day no one was wearing mask More

by BIRENFAMILY
Recommend Dealer
No
Employees Worked With
Micahel Gregovich
Jul 23, 2020 -

Boucher Nissan of Waukesha responded

Hello, Thank you for the feedback. We understand your concern and always welcome outside feedback as a way to improve our processes and customer experience. Our management team decided to enact a mandate that all employees must wear masks until further notice. We believe it's a possible step forward to help protect customers and employees. Again, thank you for your feedback, and please don't hesitate to contact us at 262-542-5500.

July 11, 2020

Always Exceptional!!!! We have purchased our latest three new vehicles from Boucher of Waukesha, soon to be a fourth. Two fully loaded 2016 & 2019 Altima’s and a Platinum 2 More

by Joe M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris R. In service
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your continous business with us, Joe! We appreciate the kind feedback and review!

July 09, 2020

thorough and courteous I brought my truck in to insure its' readiness for a road trip. Boucher mechanics did a great job...I could not ask for anything better. More

by JEANMSCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the 5-stars!

July 03, 2020

It was worrying that no one was wearing masks while I was there. It would have been better to see a commitment to limiting the spread of COVID. More

by DWWARD22
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

We really appreciate your feedback. At Boucher, we're continuing our commitment to keep our guests and employees safe during the Covid-19 pandemic. Boucher had initiated an Action Plan to help protect our Wisconsin communities from further spreading the Covid-19 virus. Some of those steps include, performing vehicle sanitization before and after every test drive and service appointment. Along with frequently wiping down and sanitizing commonly touched surfaces multiple times a day, per CDC recommendation. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering. Please feel free to contact our General Manager, Jim Paolo, at 262-542-5500 with any further questions or concerns.

July 02, 2020

Great service went above and beyond! Replaced a fuse that had blown and was very courteous! Dylan showed me where my fuse box was and how to open it and change a fuse in the future!😊 More

by LEMMERMICHELLE
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the wonderful review!

July 02, 2020

Excellent work, free advice Took it in to repair son's car. Repair was done well, and provided excellent, free, no pressure advice on different problem with rack and pinion. More

by INSPECTREX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thanks for the review!

June 30, 2020

Oil and filter change done quickly. Service done quickly and assessment of other vehicle systems given afterwards. Given option to have other service done immediately or make a future se More

by WOLFTOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Povlich
Jul 21, 2020 -

Boucher Nissan of Waukesha responded

Thanks for the review!

June 29, 2020

The service was done quickly and complete and the people were very nice. Don’t know who did the work but they did a good job. More

by GOLFNUT6154
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing!

June 27, 2020

Great service as always. My car was worked on Great service as always. My car was worked on immediately Herr my appointment time I always appreciate my car being washed with each service appointm More

by MARCELLAROTH83
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Jul 21, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review!

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