Boucher Nissan of Waukesha - Service Center
Waukesha, WI
830 Reviews of Boucher Nissan of Waukesha - Service Center
Excellent service in a timely manner Had an issues under warranty. Amanda took care of telling me what needed to be done and how long it would take. As it was under warranty I was provide Had an issues under warranty. Amanda took care of telling me what needed to be done and how long it would take. As it was under warranty I was provided with a loner. Car was ready when promised washed and ready to go. More
Excellent service every time I have a service with Gordie Bouche Nissan. This past service was just for a oil change and was very quick on wait time! Less then the time they indicated! Bouche Nissan. This past service was just for a oil change and was very quick on wait time! Less then the time they indicated! More
My recent visit for service was a great experience, I also was informed on a recent recall on the nv 200 and was able to have that done while there for schedule oil change. also was informed on a recent recall on the nv 200 and was able to have that done while there for schedule oil change. More
I could of took my car anywhere for a oil change, but Boucher Nissan makes it personal. They treat my car like it’s theirs. They inspect it and wash it for no extra charge. Will always recommend them. Boucher Nissan makes it personal. They treat my car like it’s theirs. They inspect it and wash it for no extra charge. Will always recommend them. More
Just like my last visit 5 yrs ago, Disappointing I made an oil change appointment, and arrived 5 mins early. The service writer was nice and greeted me as I pulled in. The rest of the experience was I made an oil change appointment, and arrived 5 mins early. The service writer was nice and greeted me as I pulled in. The rest of the experience was not good. There was no effort to provide social distancing or sanitation to the waiting area. Therefore, I decided to walk outside while I waited for my car. After waiting for 75mins for the oil change and noticing that my car was sitting in the lot for a while I decided to ask if my car was finished. The service writer that greeted me was no long there. The person that took my appointment over the phone was, and she said my car was in fact done, and that "they were just finishing it up" and "only 5 more minutes". My car never moved, and 15min later someone new came to me with my paperwork. I asked him if he knew what happened. He apologized, said that the service writer that greeted me had to run some parts to another store and then his shift ended and he was just stepping in to take over. Said he was really sorry for the wait. Considering the price and the Boucher brand, I expected better. To top it off, someone left a food wrapper in my car. It was nice to drive away with the shined up wheels, but I didn't appreciate having to throw out someone else's trash. More
Technical bulletin recall. Very quick and efficient. Service very friendly and customer service orientated. Answered any questions presented. will recommend service department Very quick and efficient. Service very friendly and customer service orientated. Answered any questions presented. will recommend service department to others. Thank you. Stay safe and healthy. More
We have consistently received excellent service at Boucher Nissan Waukesha, and the most recent service experience was flawless, as always. The professionalism and employee courtesy are top notch. Boucher Nissan Waukesha, and the most recent service experience was flawless, as always. The professionalism and employee courtesy are top notch. More
Professional and Completed in Timely Manner The service team addressed my concerns and took care of things very professionally. I am very happy with the work and the customer service given by t The service team addressed my concerns and took care of things very professionally. I am very happy with the work and the customer service given by the team. More
Hi, the service was okay, tried to sell me something I Hi, the service was okay, tried to sell me something I didn’t need. That was disappointing but everything seems to be a little bit out of sorts with Hi, the service was okay, tried to sell me something I didn’t need. That was disappointing but everything seems to be a little bit out of sorts with the virus shut down. More
The constant emails are driving me nuts for 2 years I get more messages from you than family members! No choice review! Please stop emailing! more messages from you than family members! No choice review! Please stop emailing! More