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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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August 21, 2020

your car wash might be in need of attention. after service, it had bird feces on the center if the hood. also, i bought this new from you and either matt or wolfgang said the second key was suppose to More

by MARKMERZ
Recommend Dealer
Yes
Employees Worked With
Matthew Gracyalny, Chris Hanson
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Mark, thank you for sharing. Please reach out to us at 262-542-5500 so we can address your concerns. We hope to hear from you soon.

Aug 31, 2020 -

MARKMERZ responded

who am i suppose to ask for if i call?

August 20, 2020

Still don’t have solution to my problem! They installed a radio on my car that didn’t have the proper software update. Resulting in my screen shutting down. More

by Amagadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

We are sorry you still have an unresolved issue with your vehicle's screen. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this and make things right as soon as possible.

August 19, 2020

Great service, always professional, all the time. I bought my car here and I will continue to have my vehicle serviced at Boucher! My car was clean and waiting for me. More

by RCDUKES2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your continued business!

August 11, 2020

nice customer service Dylan was great, very accommodating and helpful, quick turn around. the actual tire installation was perfect. my only 'opportunity for improvement More

by BARBARA.KARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing your review and feedback with us, we really appreciate it!

July 31, 2020

Excellent service Had my oil changed and the dealership was clean and I was in and out in the time the Service Tech said it would be. More

by WILLOWSCHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing!

July 23, 2020

Lounge was full and no one had a mask. I asked for car back and left. Staff was polite. Not safe to stay. No distancing. More

by JEFBAR
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

We appreciate your feedback. At Boucher, we're continuing our commitment to keep our guests and employees safe during the Covid-19 pandemic. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering. We are taking extra precautionary measures including floor signage to ensure proper social distancing and wiping commonly touched surfaces multiple times per day. Please feel free to contact our General Manager, Jim Paolo, at 262-549-1000 with any further questions or concerns.

July 17, 2020

Good service for the most part Good service. Had an issue after service, but was able to get it resolved in a timely manner. I eill continue to have my vehicle serviced at Boucher. More

by barb-italiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing, Barb!

July 15, 2020

Not for the immunocompromised or their family members I got an oil change here. The service itself was fine (took a little long but overall fine), the problem was that on this day no one was wearing mask More

by BIRENFAMILY
Recommend Dealer
No
Employees Worked With
Micahel Gregovich
Jul 23, 2020 -

Boucher Nissan of Waukesha responded

Hello, Thank you for the feedback. We understand your concern and always welcome outside feedback as a way to improve our processes and customer experience. Our management team decided to enact a mandate that all employees must wear masks until further notice. We believe it's a possible step forward to help protect customers and employees. Again, thank you for your feedback, and please don't hesitate to contact us at 262-542-5500.

July 11, 2020

Always Exceptional!!!! We have purchased our latest three new vehicles from Boucher of Waukesha, soon to be a fourth. Two fully loaded 2016 & 2019 Altima’s and a Platinum 2 More

by Joe M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris R. In service
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your continous business with us, Joe! We appreciate the kind feedback and review!

July 09, 2020

thorough and courteous I brought my truck in to insure its' readiness for a road trip. Boucher mechanics did a great job...I could not ask for anything better. More

by JEANMSCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the 5-stars!

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