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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
819 Reviews
Call Service Center (262) 254-3975

820 Reviews of Boucher Nissan of Waukesha - Service Center

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April 25, 2024

Excellent service as always. Thank you for taking care of everything professionally and quickly! Will continue coming back. More

by SEANE901
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
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Apr 26, 2024 -

Boucher Nissan of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

April 12, 2024

The service guys are very knowledgeable and friendly. It was a good experience once again. More

by Anldaul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
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Apr 13, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

April 08, 2024

Met my expectations for time and effort. Will return when needed repairs are in order. More

by kotar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
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Apr 09, 2024 -

Boucher Nissan of Waukesha responded

Thank you! Kyle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha.

April 06, 2024

Not very considerate of people’s time, didn’t keep me posted on the status of my repair, I had to call several times to see what was going on. When the provided a loaner to use, there was no gas in it. More

by state-pastels-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

All went very well Why so much? ? All was good. This survey is too much though More

by MFINLEY4
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Apr 04, 2024 -

Boucher Nissan of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 04, 2024

Mike Garrett is great to work with and made the process easy and quick! He is a true professional! Boucher is the place to go to buy a car and the service department is top notch as well. More

by Cbass
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
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Apr 05, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

March 31, 2024

Warranty work was supplemented with maintenance schedule recommendations and issues determined by a full vehicle inspection. More

by SJANSEN47
Recommend Dealer
Yes
Employees Worked With
Michael Miller
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Apr 02, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we really appreciate your positive review! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

March 22, 2024

Basic maintenance services, video from inspection was helpful, Mike gave me good info for future service/maintenance & Jackie was very friendly at checkout More

by carbuyer123456789
Recommend Dealer
Yes
Employees Worked With
Michael (service) & Jackie (Checkout)
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Mar 22, 2024 -

Boucher Nissan of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2024

Michael has been super helpful and professional when trying to get to the root cause of our Armada's seat issue. Always in consistent communication! More

by blong222
Recommend Dealer
Yes
Employees Worked With
Michael Miller
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Jul 10, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

March 21, 2024

Everyone was very nice. They just forgot that I was there and didn't know where my car was immediately but they found it and fixed it and got me out as soon as they discovere More

by User-33de04ff81-0D015F90
Recommend Dealer
No
Report | Print
Mar 21, 2024 -

Boucher Nissan of Waukesha responded

Hi Jones, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-542-5500 so that we can make this right.

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