Back

Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

Sort by
September 23, 2020

I would definitely recommend Nissan of waukesha to my friends and family. Dropped off vehicle in the morning and picked up after work. Very fast and quality 👌 work. More

by ALEXFONSECA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the wonderful review and recommendation, Alex!

September 21, 2020

Hospitality was pretty good but waiting time was so long. took an hour and 15 mins to do oil change, It's 2nd time to do my oil change and took same long time More

by IBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review and feeback on your recent visit with us.

September 18, 2020

Brandon was great to work with while keeping me updated with the condition of my car. The service was performed in a timely and professional manner. More

by LKLAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing!

September 17, 2020

Pleasure to work with. Always friendly and helpful. Clean waiting area with drinks and snacks. Would go back again for my service needs. A A + More

by MLJD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

We are glad you enjoy your visits with us!

September 07, 2020

Everything was great but they should let’s customers know ahead of time any additional charges. I went in for a free oil change. And didn’t know it would cost $20 for tire rotating More

by KWILKUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Sep 10, 2020 -

Boucher Nissan of Waukesha responded

We really appreciate your review and feedback.

September 03, 2020

Very expensive for what was done. Most tasks were just inspection tasks, so not sure how the parts got so high. Didn't offer home delivery More

by jtreiland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Madala
Sep 10, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your feedback. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this further with you. We hope to hear from you soon.

August 31, 2020

Was sold a used Nissan Murano for our son. Transmission failed and the car is worth scrap value. They still charge me hundred $150 for the diagnostic. We buy 2 new SUV's every 3 years. Will not be buyin More

by SSZINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Ovies
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wolfgang Miller, Amanda Madala
Sep 10, 2020 -

Boucher Nissan of Waukesha responded

We are very sorry to hear you had a negative experience after you bought a vehicle from us. We would like to take the opportunity to discuss this situation further, but we are unable to find your name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Chris Resa, 262-542-5500. We hope we can resolve this issue to your satisfaction as soon as possible.

August 27, 2020

I had to wait over an hour and 15 minutes for an oil change and tire rotation. Nothing was done for compensation. I was told by the representative, "Well, it happens. It's hot out and we are short han More

by FAWNYSLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Parrish
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Fawn - we are sorry we were unable to provide you with a 5-star experience. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this situation further. We hope to hear from you soon.

August 26, 2020

Replaced my tire, but didn’t stow my spare per standards. Just placed in trunk. Did my purchase get the discount for having bought a 10 year warranty? More

by ELLENMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Ellen - thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can make things right.

August 25, 2020

Everything was quick and easy... Thank you..... This is our first Nissan.... We love the gas mileage on the car... I would not have minded a bigger vehicle..... More

by NEGASILVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing!

...
59
...