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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
845 Reviews

845 Reviews of Boucher Nissan of Waukesha - Service Center

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October 22, 2020

they keep recording my car as a 2016 when it is a 2018 Rogue. The condition report lists it as a Pathfinder. Also the next day I get an email saying I missed my appointment. How can I be sure the are prop More

by cubsfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Riemer
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Cubsfan1 - we are sorry for any frustrations we have caused you. Unfortunately, we are unable to find your name in our system to contact you personally. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can verify if your vehicle information is correct in our system. Thank you for bringing this to our attention.

Oct 23, 2020 -

cubsfan1 responded

I have complained about it 3 times. 3 strikes and you are out. I will be going elsewhere for my service.

October 20, 2020

Excellent service department. Selena Miller was very pleasant to see. She spoke to customers and made them smile, very friendly environment to come to. Will be back soon to visit. More

by MARSHALLBEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Miller
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your positive review! We look forward to your next visit!

October 18, 2020

wonderful place to have my 2013 Pathfinder maintenance wonderful place to have my 2013 Pathfinder maintenance and work completed. The service tech Amanda Riekena does an amazing job keeping up with my ex More

by SWENEYRAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review!

October 18, 2020

I was pleased that my noise problem was solved, but not pleased that it took two times to find the problem. I can't think of anything else to say. More

by NRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of the reps name
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

We appreciate your feedback. If you would like to discuss the service done to your vehicle in more depth, please contact our Service Manager, Chris Resa, at 262-542-5500.

October 16, 2020

The total that was told to me over the phone was not the total once I came in but the guy did give me a discount to help me get closer the price he told me over the phone I also was a little disappointed th More

by JESSICAJALEYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review and feedback, Jessica.

October 16, 2020

Service is always a pleasure. Keep up the good work. Everyone is always happy to greet you at your vehicle and always there to help or answer any questions. More

by Frontier1532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Selena Miller
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review!

October 15, 2020

I was really impressed with Selena Miller. When I mentioned I had a medical problem that would prevent me from driving my car to have it serviced she immediately made the necessary arrangements to ha More

by Tesalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven he is your courtesy driver. A very nice gentleman., Selena Miller
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing your experience with us!

October 15, 2020

The lady who checked me in was very professional. The mechanics took care of all on the list quickly. Thanks so very much. Good day. More

by Michaelstuckmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the 5-star review, Michael!

October 14, 2020

This is at least the 3rd, possibly 4th survey I have completed for my recent visit. Please give Amanda a large raise and stop sending me these surveys! More

by FREMFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review!

October 14, 2020

I brought in my truck to get worked on and they brought my truck in early and told me exactly what I needed to hear to fix the problem. Sales is fantastic and super happy with service More

by Jmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang Miller, Tommy Sobieski
Oct 23, 2020 -

Boucher Nissan of Waukesha responded

We are thrilled you have had success with both our Sales & Service Departments! Thanks, Jmoney!

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