Back

Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
847 Reviews

847 Reviews of Boucher Nissan of Waukesha - Service Center

Sort by
December 07, 2020

My mechanic Nick N did an amazing job! Everyone i encountered were friendly and helpful. I dont live as close as another nissan dealership and choose to drive here. More

by Ktluc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing!

December 07, 2020

Typically all good. 2 hours for an oil change and rotation is far too long. I would have rather had my appointment scheduled at a later date than being squeezed in to fill a schedule. Everyone is a More

by TWBARTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Dec 14, 2020 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to leave this review on your recent experience with us. Please don't hesitate to reach out to us if you would like to discuss further.

December 04, 2020

After service my key warning alert light appeared flashing green went back in to question was told that was normal , not happy with answer checked manual it sounded like battery needed to be replac More

by cmahlberg1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Miller
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this and resolve this issue.

December 03, 2020

Great service ver prompt service at a great price. Was met by the service advisor right away he explained what was going to be done and my options More

by GoudaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the review!

December 03, 2020

I was met in the Service garage by Dylan. He was very helpful and friendly. Had the wheels checked after rotation and found they did not need to be balanced. I was very pleased with the service and his d More

by marywinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Mary - we are thrilled you had a positive experience with us!

November 30, 2020

Online appointments make it easy. Great service and attention to details as to the service I had requested. Ended up needing less than I expected and all according to Nissan guidelines for the mileage More

by PBIDWELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Dec 01, 2020 -

Boucher Nissan of Waukesha responded

We are glad you had an easy and efficient service visit with us!

November 29, 2020

Always get great service! Special thanks to Brandon and I I enjoy reminiscing with him about my days in the Air Force, SAC and Offut Air Force base. Same place his dad was! More

by Dough64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 01, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing!

November 25, 2020

When I pulled into the service department, I saw 7 or 8 faces without any masks on, all standing around. I was not comfortable going in, so I pulled away. I did call and ask if someone could wear a mask More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Stephanie - we are very disappointed you had a negative experience with us. When you have the opportunity, please reach out to our General Manager, Jim Paolo, at 262-542-5500 so we can discuss this situation further. Thank you for bringing this to our attention.

November 25, 2020

I was told one price, then it around double that. I asked for my tires to be filled and checked, but when I left they still had low tire pressure... which is exactly what happened last time. I feel like I wa More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Ceja
Dec 14, 2020 -

Boucher Nissan of Waukesha responded

Daniel, thank you for taking the time to share such a detailed review of your recent experience with us. We are disheartened to hear that many aspects of your visit were disappointing. We would like to take the opportunity to speak with you further to discuss your visit in depth. Please reach out to our Service Manager, Chris Resa, at 262-542-5500. We hope to hear from you soon.

November 25, 2020

They are always very nice. Quick and convenient. Good energy everyone always has a smile on there face. And feel like they treat and take care of my vehicle like it is their own. More

by TOMMYTOMTOMM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich, Selena Miller
Dec 01, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing, Tommy!

...
56
...