Boucher Nissan of Waukesha - Service Center

I took my car in for an oil change and tire rotation. They did not even check the tire pressure. My tires were a bit low coming in and were still low when I left. I didn't mention it as I didn't think They did not even check the tire pressure. My tires were a bit low coming in and were still low when I left. I didn't mention it as I didn't think I needed to, as tire pressure checks should be standard with that sort of service. Also, the car wash barely cleaned the car. I bought the car here so had been coming for oil changes, but I think I will start to go elsewhere. The service isn't bad, but the attention to detail is sorely lacking. More

Always appreciate swift and honest service. The team is wonderful and keeps me driving almost an hour to your location. Thank you for great work. wonderful and keeps me driving almost an hour to your location. Thank you for great work. More

Great job. The detailing job done was very clean. I was in the service area on time and the waiting area was clean and open. in the service area on time and the waiting area was clean and open. More

Brought my 2018 Nissan Pathfinder in for the NHTSA Recall 19V-807. The service and the amount of time to complete the service was just fine 19V-807. The service and the amount of time to complete the service was just fine More

My review is based entirely on how unsafe I felt while getting my oil changed. Of the 25 employees I saw while there, maybe 4 had masks on that were being worn. Most of the service department was wearin getting my oil changed. Of the 25 employees I saw while there, maybe 4 had masks on that were being worn. Most of the service department was wearing a mask under their nose, which defeats the point and most of the sales department was sans mask as well. I was very uncomfortable being in this space. The chairs were spaced out about 4 feet which was not far enough when someone sat next to me without a mask at all. The person that came out to the waiting room to go over the service got closer to me than anyone has in the last 7 months outside my family. It was clear that safety is NOT a priority here. An establishment that doesn’t care enough to keep their employees or the public safe is not somewhere I want to be. I will be taking my business elsewhere. More

they keep recording my car as a 2016 when it is a 2018 Rogue. The condition report lists it as a Pathfinder. Also the next day I get an email saying I missed my appointment. How can I be sure the are prop Rogue. The condition report lists it as a Pathfinder. Also the next day I get an email saying I missed my appointment. How can I be sure the are properly servicing my car when they can't even get the year and model correct, and don't even know I was there. More

Excellent service department. Selena Miller was very pleasant to see. She spoke to customers and made them smile, very friendly environment to come to. Will be back soon to visit. pleasant to see. She spoke to customers and made them smile, very friendly environment to come to. Will be back soon to visit. More

wonderful place to have my 2013 Pathfinder maintenance wonderful place to have my 2013 Pathfinder maintenance and work completed. The service tech Amanda Riekena does an amazing job keeping up with my ex wonderful place to have my 2013 Pathfinder maintenance and work completed. The service tech Amanda Riekena does an amazing job keeping up with my extended warrantee. I would definitely by another Pathfinder from Boucher Nissan of Waukesha!. More

I was pleased that my noise problem was solved, but not pleased that it took two times to find the problem. I can't think of anything else to say. pleased that it took two times to find the problem. I can't think of anything else to say. More

The total that was told to me over the phone was not the total once I came in but the guy did give me a discount to help me get closer the price he told me over the phone I also was a little disappointed th total once I came in but the guy did give me a discount to help me get closer the price he told me over the phone I also was a little disappointed that you guys didn’t have a changing table in the restroom. I had my son with me and had to change him on my lap while sitting on the toilet it was very uncomfortable. I think all places should have a changing table because a lot of parents are your customers. More