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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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November 25, 2020

When I pulled into the service department, I saw 7 or 8 faces without any masks on, all standing around. I was not comfortable going in, so I pulled away. I did call and ask if someone could wear a mask More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Dec 16, 2020 -

Boucher Nissan of Waukesha responded

Stephanie - we are very disappointed you had a negative experience with us. When you have the opportunity, please reach out to our General Manager, Jim Paolo, at 262-542-5500 so we can discuss this situation further. Thank you for bringing this to our attention.

November 25, 2020

I was told one price, then it around double that. I asked for my tires to be filled and checked, but when I left they still had low tire pressure... which is exactly what happened last time. I feel like I wa More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Ceja
Dec 14, 2020 -

Boucher Nissan of Waukesha responded

Daniel, thank you for taking the time to share such a detailed review of your recent experience with us. We are disheartened to hear that many aspects of your visit were disappointing. We would like to take the opportunity to speak with you further to discuss your visit in depth. Please reach out to our Service Manager, Chris Resa, at 262-542-5500. We hope to hear from you soon.

November 25, 2020

They are always very nice. Quick and convenient. Good energy everyone always has a smile on there face. And feel like they treat and take care of my vehicle like it is their own. More

by TOMMYTOMTOMM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich, Selena Miller
Dec 01, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing, Tommy!

November 17, 2020

Since we bought our first Nissan Rogue (2009) from Santo we have had exceptional service. We now have a 2017 Rogue and again Santo was our sales person (I sure miss him) and are still getting great service More

by PATANDBILLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic worked on our car *****, Micahel Gregovich
Nov 20, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the positive review!

November 17, 2020

Friendly and courteous staff in service department. They kept me informed on the progress of repairs and assisted scheduling another appointment to replace faulty seat parts under warranty. More

by PETER.SILVER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich, Chris Hanson
Nov 20, 2020 -

Boucher Nissan of Waukesha responded

Peter - glad we were able to take care of you here at Boucher!

November 13, 2020

I always go here for service. They have the car history and know me by name. Always helpful and courteous service dept. Have bought several cars there also. More

by PBIDWELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Nov 13, 2020 -

Boucher Nissan of Waukesha responded

Thank you for your continued business and loyalty!

November 05, 2020

Great service, great communication, very friendly staff. Always been taken care of every time I come. Keep it up! I dropped off my car on Sunday night and it was ready to go by mid-afternoon Monday. More

by DANRIVERA2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Ceja, Chris Hanson
Nov 13, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the wonderful review, Dan!

November 05, 2020

Always friendly and helpful. Competitive pricing with coupons. Waiting room set up for social distancing. Love the shuttle service—excellent driver who is friendly and entertaining. More

by Sebastianstouch89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Nov 13, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing, Sebastian! We are thrilled you had a clean and comfortable visit with us here at Boucher!

November 03, 2020

Always friendly and on time. Very conscientious of my time and makes sure to explain any work done or may be needed. Always a pleasure More

by jodiwitt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Miller
Nov 04, 2020 -

Boucher Nissan of Waukesha responded

Thank you for the 5-stars, Jodi!

October 29, 2020

Came in for car maintenance oil change, tire rotation, transmission fluid and coolant change. The Service was great and thorough. Only waited 1 1/2 hours More

by SHELLEY8BALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service department
Nov 04, 2020 -

Boucher Nissan of Waukesha responded

We are glad you had a quick and efficient service visit with us, Shelley! Thank you for sharing.

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