Boucher Nissan of Waukesha - Service Center

Everyone was great as usual!! Love how easy and stress free your service department is! I will definitely keep referring friends and family to Boucher Nissan :) free your service department is! I will definitely keep referring friends and family to Boucher Nissan :) More

Been a customer for 5 years. Good group of people in every area from floor to garage. Would recommend for first time buyers and leasers. every area from floor to garage. Would recommend for first time buyers and leasers. More

The service manager was timely and helpful in his communications with me. In that regard, my experience was very good. However, the need for full brake replacements ~30k miles (or only 20k miles this communications with me. In that regard, my experience was very good. However, the need for full brake replacements ~30k miles (or only 20k miles this time) begs serious question of the quality of service being provided. The service manager supposedly put his best guy on it this time, but I would expect that brakes - a routine maintenance item - shouldn't need the "best guy" in order to get a reasonable amount of miles. Spending a lot of unnecessary $. While it could be a factor, driving habits on my end are not enough to drive this issue. More

I have been dealing Mike in the service department awesome person to deal with when I call that’s the person I call and talk to as Mike I won’t talk to anybody else he gets the job done for me or he m awesome person to deal with when I call that’s the person I call and talk to as Mike I won’t talk to anybody else he gets the job done for me or he make sure everything is perfect before I leave just love his work attitude you should be a manager. Don’t let that guy get away ! More

Came in for an oil change and tire rotation. Chris took the time to explain to me my battery was weak. Living in Northern Wisconsin not around dealers and service, I was greatly appreciative of the heads u the time to explain to me my battery was weak. Living in Northern Wisconsin not around dealers and service, I was greatly appreciative of the heads up. I have had all service performed by this dealer since new. I plan on driving this Xterra to 300.000, and hope Nissan reintroduces the Xterra as it’s one of the best full frame SUV I have ever owned More

Brandon was very helpful and straight forward. Showed concern for my needs and did what needed to be done to accommodate to my needs. I would gladly work with him again. concern for my needs and did what needed to be done to accommodate to my needs. I would gladly work with him again. More

The guys got my tune up done a 1/2 hr. sooner than expected ! I got to my next appointment early! Thank you, boys !! Really appreciate it :-) expected ! I got to my next appointment early! Thank you, boys !! Really appreciate it :-) More

I brought my truck in for the first time since I bought it from you and as promised my first oil change was complimentary, quickly and efficiently completed, including a car wash. Your service group was ve it from you and as promised my first oil change was complimentary, quickly and efficiently completed, including a car wash. Your service group was very friendly and informative, and I very much appreciate the quick turnaround as I can't be away from work for too long. Thank You! PS The complimentary bag of cookies were gone soon after I left the dealership! More

The service was performed quickly, as promised. The times and dates available when making the appointment were convenient, and the scheduling person was polite and helpful. All service staff were friendly an and dates available when making the appointment were convenient, and the scheduling person was polite and helpful. All service staff were friendly and kept me informed about my vehicle. More

My lift gate needed to be reprogrammed. It is a mystery as to why it happened. Service done quickly however disappointed that my vehicle was not washed and plastic was left on driver's seat. Seemed lack as to why it happened. Service done quickly however disappointed that my vehicle was not washed and plastic was left on driver's seat. Seemed lack of usual customer service. More